Re: Problems receiving faxes on a WorkCentre 6605
Hi antoniorocha,Thank you for using the Xerox forum.I have researched this issue and could not find another one similar. This sounds like a software corruption issue and would require a service...
View ArticleRe: Problems receiving faxes on a WorkCentre 6605
Thanks for your reply. We have already called for a technician and there were two procedures that have been done, the technician substituted the main board and fax module and the problem remained. Do...
View ArticleNetwork problem with Phaser 3635MFP
Hi, I am having intermittent problems with Xerox Phaser 3635MFP unit and the network connection. The unit is connected to a 10/100/1000 Mbps switch and every few weeks the unit becomes completely...
View ArticleDoes faxing only require scanned images or PDF?
I can't seem to figure out how to simply fax a text document (WorkCentre 3210). It seems my only choices are jpgs or scanned documents--therefore jpg/pdf. With the fax software including some 3d party...
View ArticleRe: WorkCentre 3220 OSX 10.5
Hi All, Our Workcenter 3220 says it is "receiving" but nothing comes out. It is not under contract. Can anybody think of some troubleshooting options?
View ArticleRe: Network problem with Phaser 3635MFP
Hi you! What I understand by how you describe it, is that if you unplug the network cable the printer works as usual again?The latest firmware SPAR release usually can be optained by talking to Xerox...
View ArticleWorkCentre 7845 - I have trouble scanning SMB network, with the Host Name...
I have updated the firmware of my WorkCentre 7845 System Software v072.040.004.09100 after the Patch Scan LL. I can scan on Windows XP, Windows Vista, Windwos 7 and Windows 8.1 only by entering the IP...
View ArticleRe: Problems receiving faxes on a WorkCentre 6605
Hello antoniorocha, I don't know exactly what was done by the service technician in addition to replacing 2 parts. I would suggest that you contact the service team and have them check for additional...
View ArticleRe: xerox phaser 3124 Lsu-error
Hi bambuvn,Thank you for using the Xerox forum.I would suggest that you review the following detailed solution.Solution : Clean the Laser Scan Unit...
View ArticleRe: Does faxing only require scanned images or PDF?
Hi pintree,Thank you for using the Xerox forum.You mentioned that you had MS Word 2010. In that program you can save the document as .pdfand following that you may be able to fax that pdf. There are...
View ArticleRe: WorkCentre 3220 OSX 10.5
Hi Slandy01,Thank you for using the Xerox forum. Are you plugging into an analog or digital/VOIP line? Digital VOIP lines can cause strange issues. Has this ever worked?There is a setup document to...
View ArticleRe: Network problem with Phaser 3635MFP
Hi msholind, Contact 2nd level support using one of the followingFast Track to the Expert1-800-835-6100
View ArticleRe: Xerox 7525 5745 templates pool automatic update
Hello James, Thank you for your answer. I just tested again following your recommendation by putting 30 minutes later (to be sure...) for the automatic update but it does not update the templates on...
View ArticleRe: Xerox WorkCentre 6505N - Scan/Fax While Out of Toner?
We tested with 6605 out of Black toner we we able to Scan and Fax.
View ArticleRe: WorkCentre 7845 - I have trouble scanning SMB network, with the Host Name...
DearFrist of all let us know if you install " WorkCentre_7845-55-preupgrade-manual-patch.dlm" befour to upgrade the machine or no ?if you installed Try to configure your SMB Scanning with port...
View ArticleRe: Unable to scan via SMB - scanning to network drive xerox 3635
dear lasasso Try to configure like that if you using network drive . IP Address and Port: . . . : actual IP of our lenovo serverShare: CommonDocument Path: Scans Login Name: ip address of your network...
View ArticleError message for FTP server in Xerox 8900 "Failure transferring job to...
Hello, I am trying to set up a "Template" with FTP as protocol. However, I can't make it work. I have the following error"Failure transferring job to network server". I will brefilly described my set...
View ArticleRe: Problems receiving faxes on a WorkCentre 6605
I had acknowledgment of a recent firmware for this machine, version 201402250653, do you know what is new in it?
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Re: WorkCentre 3210 (Scanning program is not working with Win7
Finally I found the solution of this problem after searching on Google for a long time, please see it below: Log in with the Admin Account, and create a Text file and copy this Code & paste it in...
View ArticleRe: Error message for FTP server in Xerox 8900 "Failure transferring job to...
Hello,From your description you have two FTP programs running which will cause conflicts. Leave the FileZilla running and disable the windows FTP and your setup should work fine.regards,James
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