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Re: Trouble with template pools and authentication

Xerox Connect Key Network Stored Scan template FIXThere are 2 things that have to be changed to the templates created by a system templateYou have to add the login password using this formatstring...

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Re: Trouble with template pools and authentication

Xerox Connect Key Network Stored Scan template FIXThere are 2 things that have to be changed to the templates created by a system templateYou have to add the login password using this formatstring...

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One Touch Service scan limit of 10

Hello everyone,I'm working with WorkCenter 7835 and trying to setup one touch scanning for the office users from the home screen.Once I reached the 11th user I get an error that I can create One Touch...

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Re: One Touch Service scan limit of 10

One touch scanning is limited to 10 intentionally and as far as I know applies to every printer. If you have 50 people listed as onetouch scans it clutters the home screen, which makes it take longer...

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Re: One Touch Service scan limit of 10

Thanks Joe. We are a small office with 15 users so I'm in between on which way to setup. I will have a look at Scan to home.

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WC7120 Exchange 2013 Scanning Issue

Hi All, One of our clients having 4 WC7120 machines.Before they are using Exchange 2003 , and its working fine without any authentication. Now they shifted to Exchange 2013 Server and its giving error...

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Re: WC7120 Exchange 2013 Scanning Issue

You need to drop the StartTLS in the relay, the 7120 does not support SHA-2 and Exchange 2013 does not support SHA-1. They are completely incompatible. That is the same reason you can no longer use...

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Re: One Touch Service scan limit of 10

Be a lot faster to setup 15 Workflow scanning templates than it would to implement LDAP/Scan to home in pretty much any case, and Scan to home would require the user to login to use the scan feature,...

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Workcentre 3550 scan to MAC Desktop

Hello,I found that there is a patch for other products just not the Workcentre 3550. I just updated my assistants computer and recently updated my computer to El Capitian and the scan to desk top does...

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Re: Workcentre 3550 scan to MAC Desktop

Yes, it was fixed a few months ago, but here is the absolute latest firmware dated Feb 1st 2016 that contains the patch. Installation directions are included 

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Internet Fax vs. Scan to Email-- What's the difference?

The description of Internet Fax on Xerox support site is:    "Send an Internet FaxIf an SMTP e-mail server is connected to the network, a document can be sent to an e-mail address. This feature...

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Re: Internet Fax vs. Scan to Email-- What's the difference?

Fax using emailWhile the needs of computer-to-fax communications are well covered, the simplicity of quickly faxing a handwritten document combined with the advantages of email are not."iFax" (T.37)...

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Re: Changing Copy feature defaults on the 5755

Thank you Joe. I must have gone in there 50 times but did not see it before and then. . . . it was there. Was one of those days I guess.

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WorkCentre 3550 Front USB Port Scanning

Hi Folks,We have a WorkCentre 3550, recently the front USB port stopped working when trying to do a SCAN.  We have tried several USB drives but no luck.   It use to work.   I did do a power cycle, and...

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Re: WorkCentre 3550 Front USB Port Scanning

Does the USB key light up showing it is being read? It could be a failed port on the printer.Is the scan to USB menu available in Machine Status > Scan Defaults > USB defaults ?Any chance the...

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WorkCentre 6655 New Machine, several main control panel icons are greyed out

WorkCentre 6655 New Machine, several main control panel icons are greyed out.The Email, Fax, Scan to, and Internet Fax are greyed out, not active.Tech Support had us login as admin and go to Image...

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xerox WC-5945 Scan to email SMTP setup problem

Dear All,i'm unable to configure scan to email setup with google free SMTP server ( smtp.gmail.com, port: 465 / aspmx.l.google.com, port: 25 )  all time show "Job failed. No messages were sent. Failed...

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Re: WorkCentre 6655 New Machine, several main control panel icons are greyed out

hi, thats normal behaviuour, those buttons stay grayed out until you configure themfor example for email: you need to setup an smtp server

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Re: xerox WC-5945 Scan to email SMTP setup problem

Gmail won't work on the launch firmware, so it is entirely possible you need to update the printer. The error you get could be that the printer firmware you have doesn't support SHA-2 (firmware update...

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Re: Workcentre 3550 scan to MAC Desktop

Hello Joe, This patch did not work. I did not receive a configuration report after the copier rebooted. I installed the patch twice.   I  called for support and was put through to sales person who said...

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