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Re: 5755 message "Toner gas gauge is disabled" and code 009-545.00

Thank you Joe. This did in fact resolve the problem.

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Outbound Fax - Caller ID (Can it be changed?)

We just moved to a new office. After the move we learned our fax number could not be moved however there is a forwarder that works just fine. When we send faxes, the recipeint sees the number assigned...

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Re: Outbound Fax - Caller ID (Can it be changed?)

Login to the device as the admin and go to Machine Status > Tools > Service Settings > Embedded Fax Settings > Line 1 Setup

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Re: WorkCentre 6655 New Machine, several main control panel icons are greyed out

If you don't use those options you could also remove the icons in tools mode or from centreware.

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Xerox WorkCentre 3215 scanner quality

Hi, Recently my company bought a Xerox Workcentre 3215 and since beggining I received complains about scanner quality. I tried everything (at least I think so) and no improvement. Is there anything...

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Scanning To Mac OS C60/70

Hello Folks, About to have a Xerox C60 delivered for testing.  We are an "all Mac" environment...   The sales person could not speak to scanning back to the Mac desktop.   It would be suitabloe for us,...

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Re: Scanning To Mac OS C60/70

It should be fine with SMB, it is fine with FTP.

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OCR-enabled scans/e-mail slow on WorkCentre 5945

hi all,We have a WorkCentre 5945 with 2048MB of Net Controller RAM.  We recently turned OCR on for our shared folder scans and e-mail scans.  Since doing so, they are taking expontentially longer to...

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Re: Xerox WorkCentre 3215 scanner quality

Hello nicitadmin. If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 3215. Please make sure that the lid is closed on the scanner...

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Re: OCR-enabled scans/e-mail slow on WorkCentre 5945

You won't be able to speed it up much if at all, it effectively takes about 5 times as long to do OCR on the machine. The option adds a lot of complexity to the relatively simple scan process. Even a...

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Re: OCR-enabled scans/e-mail slow on WorkCentre 5945

I ran into the same issue with a few large work groups using 9300's. They were used to scanning stacks of 25-50 at a time. Then they asked OCR to be enabled as default and were upset at the processing...

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Delete File/Dir Scan To Mailbox error

Hello, About once a month we have noticed our Xerox Workcentre 7225 will just stop printing anything first thing in the morning (prints, copies, faxes). A restart fixes it every time. I have tried a...

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Re: Workflow scanng issues

In case anyone else experiences what I just did; make sure you update your ports to use 445 instead of 139. The 7845/55 doesn't allow for 139 and nothing tells you that. This includes the files that...

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Re: Delete File/Dir Scan To Mailbox error

I have no doubt that the issue will be this option in CWIS > Properties > Services > Scan to mailbox > Files. As to the why, no idea. Likely if you were to run a Secure Disk Image overwrite...

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Re: Workflow scanng issues

Weird, I wonder what experience they were talking about.I personally support this device for American 2nd level, and work across the hall from the Canadian support.There are maybe 2 guys who have...

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Re: Delete File/Dir Scan To Mailbox error

Obviously since it only happens once a month, I won't be able to tell you until the beginning of April if it worked. But the update did take and the device is working, also from the sound of it, it...

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Re: Delete File/Dir Scan To Mailbox error

You can't find it.The term Xerox uses is Spar Software.It is nothing like Beta software, but most look at it that way, at a time it pretty much was.Now days things change pretty fast, and when they do,...

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Re: Delete File/Dir Scan To Mailbox error

That makes since. Thanks.

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Re: Workflow scanng issues

We lived through that pain previously on the rest of our fleet. We mostly run 7545's and they had that issue you described. Though all of them still worked with the 139 port once we updated the...

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Re: Workflow scanng issues

The 75xx product supports NETBIOS over TCP/IP and Windows Networking so 139 would work fine as long as the scan destination hasn't disabled them. The 78xx is the Connectkey family, and it does not .

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