hi all,
We have a WorkCentre 5945 with 2048MB of Net Controller RAM. We recently turned OCR on for our shared folder scans and e-mail scans. Since doing so, they are taking expontentially longer to reach their destination, and the interface of the scanner sits stuck at Processing but will eventually go through minutes later
we have ruled out the possibility of a network issue by performing a packet trace from the shared folder server and e-mail (Exchange server). No traffic is even arriving to these servers for processing until minutesl later.
We have updated the firmware but are wondering if there are any other options to speed OCR scans up, whether it be additional memory or something else