Hello,
About once a month we have noticed our Xerox Workcentre 7225 will just stop printing anything first thing in the morning (prints, copies, faxes). A restart fixes it every time. I have tried a few things (updating firmware, turn off bi-directional communication, upgrade drivers) but nothing has worked.
I was going to downgrade the firmware today, but noticed in the audit logs that every time this has happened, there has been an attempt to "Delete File/Dir Scan To Mailbox" at 23:59:59 and again at 00:00:00. After that, no files will print. I have not found anything about this anywhere else. It does it every morning, normally before 01:00:00, but about once a month the above issue happens. It is on firmware version 072.030.004.09101 and as far as I am aware, it did not happen before this.
Does anyone have any suggestions before I do attempt to take back the firmware?