Re: Any way to FIX THE FAX INTERFACE on the WorkCentre 5845?
Hi Glen O,Thank you for using the Support Forum. As I replied in your other post - That is the process for the fax. Please think about contacting your sales representative to see if there is another...
View ArticleFax from desktop
Is there a way for the fax confirmation report to be sent to an email address. I have several people who fax from their desktops but all the confirmations are printed on the Workcentre. Is there a...
View ArticleSMTP Port Issue 6128MPF will not accept port 465
I am trying to setup email smtp setting but the printer will not accept port 465 and I have tried to see if there was any new firmware and nothing is listed on the xerox webpage? I also tried...
View ArticleNo option to store password for Scan to folder? Color 570
I recently set up a new user on our printer, a Color 570. We rarely get new employees at our corporate office(been over a year) and I can't for the life of me figure out how I was able to store the...
View ArticleRe: Xerox 6204 - retrieving files from scanner issue
Hi Michal,Thank you for using the Support Forum. You might try uninstalling and reinstalling your accXES software to see if that will help. If not please search the knowledge base for your machine....
View ArticleRe: Fax from desktop
Hi SueSweet1212,Thank you for using the Support Forum. Someone may be able to help if you include the machine model number. If you do not receive an answer please consider contacting your support...
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6015 Network Scan give SMB Error 031-529 Login Failed
Hello. My company recently purchase a Xerox Work Center 6015NI. I had it set up to scan to a certain folder on our server, and it has worked up until today. I am positive that all information is...
View ArticleRe: SMTP Port Issue 6128MPF will not accept port 465
Hi georgopanos,Thank you for using the Support Forum. Please take a look at the instructions for setting up email. Please see that in the first solution "valid port numbers for the printer are 25...
View ArticleRe: No option to store password for Scan to folder? Color 570
Hi, bbarberio! Have a look at THIS, under To create a folder using CWIS: 6b you will see the options available when it comes to the passcode. Best...
View ArticleRe: Issue adding contacts to 7845 address book via web interface
Hello, we are having exactly the same issue with our Xerox WorkCentre 7830 v1 on firmware version 072.010.004.09100 (its the newest available on the support site). Can you provide a fix for this model...
View ArticleRe: Xerox 6204 - retrieving files from scanner issue
Cheryl, thank you for the advice. I though it was maybe something more serious, but reinstall has fixed the issue. Thank you once again, really appreciate it.
View ArticleRe: 6015 Network Scan give SMB Error 031-529 Login Failed
We did a server restart last night (we can only do that at night so it does not interfere with anyone elses work) and the printer seems to be scanning without a problem now. I'm starting to think we...
View ArticleRe: 6015 Network Scan give SMB Error 031-529 Login Failed
Hi avijohn,Thanks for coming back and letting us know what fixed the problem. I am sure others will find your answer helpful in the future.
View ArticleRe: No option to store password for Scan to folder? Color 570
This isn't what I'm looking for and it does not work as intended. All I want to do it save the password field so this user does not need to type in a password everytime for scans to go through. It's...
View ArticleHelp with scan to folder on WorkCentre 7225
Having issues getting scan to folder setup on a WorkCentre 7225. Server is 2012 R2, I've created an active directory user with full permissions and verified this by accessing the folder from a...
View ArticleMultiple Scanners losing connection to computer
I've had an issue for several weeks after updating desktops with three different versions of Xerox scanners from Windows XP to Windows 7. The scanner models are 272, 262i, and 3125. Users have to turn...
View ArticleDocumate 3220 Scan Settings Window (manual feed and custom preset troubles)
I have a couple of issues with the Scan Settings window for the twain driver on my Documate 3220 scanners. I set them up, configure a specific set of defaults for my users (primarily I up the DPI to...
View ArticleManaging my Fax address book
How do I manage the fax address book from the computer? I would love to go back in and alphabetize our list and have the same consistent format. I cannot find instructions on how to perform this task.
View ArticleRe: Managing my Fax address book
Hi, Stephanie! We need more information from you to be able to help.What type of machine / model do you have? Best RegardsKimzi--------------------------------------------Please remember to select...
View ArticleCopy Quality Issue WC 7556
Our Xerox 7556 is producing light copies, with even some light fading when copying from the document feeder. When printing to the device, the output is excellent wtih no issues. I tried cleaning the...
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