Having issues getting scan to folder setup on a WorkCentre 7225. Server is 2012 R2, I've created an active directory user with full permissions and verified this by accessing the folder from a non-domain computer and entering the credentials and was able to create and delete new folders and files. Initially I was getting a "failed to lock remote directory" message, so I came on here and did some reading and followed suggestions to have the machines firmware upgraded. The Xerox tech came today and updated it to 072.030.134.32804. Now when I try to scan, I get an error report "Login failure. Check user password, and/or setups".
Can anybody verify for me how the username should be entered when using an active directory domain user? I've tried the following combinations to no avail:
- domain\username
- domain.ext\username
- username@domain.ext
Right now I'm trying to scan to a simple windows server share path of \\servername\data\shared so I have the settings as follows:
- Tried both the IP address of the server and the hostname for the Default Repository Server
- I have the share name set to "shared"
- I have the default repository document path set to "shared"
Networking and DNS settings are correct. Anybody have any other ideas or suggestions on what I should try? Any help/pointers/suggestions would be greatly appreciated!