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Documate 3220 Scan Settings Window (manual feed and custom preset troubles)

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I have a couple of issues with the Scan Settings window for the twain driver on my Documate 3220 scanners.  I set them up, configure a specific set of defaults for my users (primarily I up the DPI to 300 and uncheck the manual feed option).  I'll then save this as a Default-MDOT preset and let them go.

 

For some reason (intermittantly) the scan settings window "resets" itself and even deletes out the saved preset I created.  Also, on some folk's machines, the scan settings window will always come up with the Manual Feed box checked, which is a huge pain if they miss it as it waits 30 seconds (default) before finishing the scan.

 

We are running Windows 7 32-bit systems and I am using the DM3220_5.1.13.5279.XX.msi driver. 

 

Anyone have any thoughts on how to keep the presets from "resetting and dumping my saved preset" as well as if there is a way to disable the Manual Feed option (even a registry setting would work)?

 


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