Re: Copy Quality Issue WC 7556
Hi! Try performing a copy calibration and see if that helps, have a look HERE.And also take a look on the color balance options, just to see that the sliders hasn't been changed, HERE. Best...
View ArticleWorkCentre 245 fax confirmations
My WorkCentre 245 USED TO give me fax confirmation sheets, but no longer does..... where/how do I change it so that it gives me those confirmations again?
View ArticleI have win8 and i can´t install scan to workcentre m20
Hi:: i need software from scanning to mi pc, i have win 8 and i cant install my scanner of mi printer xerox m20, i need your help please support mi cuestion.
View ArticleRe: Help with scan to folder on WorkCentre 7225
Hi 3fingersalute,Thank you for using the Support Forum. Please take a look at this solution for setting up scanning and see if this will help. If not please consider contacting your support centre...
View ArticleRe: Multiple Scanners losing connection to computer
Hi tribuild,Thank you for using the Support Forum. Please take a look at the troubleshooting section of your user manual for several suggestions on actions to take when the scanner stops communicating...
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Re: WorkCentre 245 fax confirmations
HI, Kellyk! I think this is what you're looking for: Press the [Access] or [Access A] button on the Control Panel to enter the Tools Mode. The Login screen will be displayed.Enter your password using...
View ArticleRe: Documate 3220 Scan Settings Window (manual feed and custom preset troubles)
Hello Mike Drolet. If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Documate 3220 Alternatively, you can visit our Contact Us page for other...
View Article7556 Scanning
Installing 40 WC 7556 units. Want to make sure that the scanning is always in B&W. I know I can go into each individual Scan Template and make this change, but some of these printers have 20 or...
View ArticleNeed Advice re Scanning multi-images
I do NOT have a scanner, butsurely the advice you give will work on any scanner. I have multiple images(at least 8) that I want to scan on one page(yes, they would fit on a letter-sized sheet. What's...
View ArticleRe: Copy Quality Issue WC 7556
The optics need to be cleaned under the scanner glass. This is best done by a tech. This has to be done with the machine unplugged. The glass has to be removed then clean both sides then clean the...
View ArticleRe: WC7845 scan to email-LDAP
I would recommend doing a clean alt-boot software load with DISABLE_DATA_BACKUP file in it when moving up from a level that is lower than the latest general release. .32804 seems like a good spar...
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Re: 7556 Scanning
There is not. Best that can be done is setup one machine for BW, and if you are lucky and all the machines have the same model and same scan accounts, just Clone the first onto the rest. Since you are...
View ArticleRe: I have win8 and i can´t install scan to workcentre m20
Can you supply some info on what happens when you try? I was successful at installing the Windows 7 version on Windows 8 as well as Windows 10 Tech Preview by just right-clicking and choosing to "Run...
View ArticleRe: Need Advice re Scanning multi-images
Hi thailen,Thank you for using the Support Forum. You will need to scan them in individually and then print them out using the N-up feature of the machine then scan in the end product of the n-up...
View Article7800 scan input failure
I have a 7855 and occasionally get the message "scan input failure" when using the document feeder.it clears if the machine is restarted and works for a few hours.It is on SW version 072.040.134.32804...
View ArticleScan to email not workig after ip scheme change
I changed ISP providers and changed the IP Schema at a remote site that is connected via VPN to our corp site. After updating the copier with a new ip address, subnet and gateway I was able to print...
View ArticleWorkcentre 6505 Twain not working
I have a big problem scanning from the computer with twain driver. If I install the scanner controller, it detects the IP of the 6505 and it looks ok. But when i go to control panel>scanners, the...
View ArticleRe: Scan to email not workig after ip scheme change
Assuming the SMTP Server is a 2008 or newer server running exchange, then you had previously created a custom HUB TRANSPORT for recieving email and relaying from the IP Address of the remote site. Now...
View ArticleRe: Help with scan to folder on WorkCentre 7225
The document path field in this example should be blank. If the share name of the folder is "Shared", then you would not need any informatoin in the Document Path Field when setting up the repository....
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