Re: Connect error: 031-555 scan
Hello Boizan.Thank you for using the forum.I need to know what type of Xerox device you have so I can search our product knowledge base for the error code you are getting.Hopefully I can locate the...
View ArticleWorkCentre 3325 Scan Legal Document
We currently purchased WorkCentre 3325 and have not been able to scan a Legal document to Network from the ADF.The specs say that the ADF scans legal but couldn't find where to change the paper size:...
View ArticleRe: Connect error: 031-555 scan
Dear Sir/Madam,I am using an all-in-one WorkCentre 6015Ni device.Regards,Boizan
View ArticleRe: Connect error: 031-555 scan
Hi Boizan.Thank you for supplying the name of your product.I checked our product knowledgebase athttp://www.support.xerox.com/support/workcentre-6015/support/enus.html I found a recommended solution...
View Article062-321 System Error WorkCentre 6015
Hi,My MFP 6015 is getting this error message. I reset it and it says the same message. I believe it has to do with the scanner. it makes a grinding noise when I start it up. What can I do?
View ArticleRe: Xerox 550 Color Network Scan Delay
I would make sure the date/ time and timezone of the 550 and the bustled Fiery (if you have one) are correct. Also make sure the 550 ip is 100.100.100.101, subnet is 255.255.252.0, gateway is...
View ArticleWorkflow scanning issue on WC 5845/7530
Hi folks I know there's quite a few posts already on workflow scanning, but this one is a little different. I seem to have an issue when it comes to setting up workflow scanning on one of our WC5845....
View ArticleRe: Workflow scanning issue on WC 5845/7530
Hi you! Even if it does say invalid user name/password, it could be the path thats wrong too.I suggest you double check your settings, if you want you can post a screenshot here and give us more info...
View ArticleRe: Phaser 8560 MFP - dark stripes
Hi! As you're posting this in the copy section, does this only occur when copying? Best RegardsKimzi--------------------------------------------Please remember to select "Accept as Solution" for posts...
View ArticleRe: WorkCentre 3325 Scan Legal Document
Hi you! Have a look at THISI guess you're talking about the originals size? Best RegardsKimzi--------------------------------------------Please remember to select "Accept as Solution" for posts that...
View ArticleWorkcentre 7425 scanning fails after a few days
I have had this 7425 for at least 5 years and network scanning (SMB) has always worked fine. These last few months, however, it fails to work after a few days of working, just beeps and gives me the...
View ArticleRe: 062-321 System Error WorkCentre 6015
Hi you! 062-321 means Carriage Motor Error.It's the IP Board or the MCU Board, check the wiring and maybe replace the IP Board / MCU Board.I do suggest that you call an engineer for this. Best...
View ArticleRe: Scanner only scans one page
Hi eric,Thank you for using the Xerox forum.I would suggest that you review the following solution.Information About the Scanning Capabilities of the...
View ArticleRe: Workcentre 7425 scanning fails after a few days
Hi you! Fault Code 027-529: Unable to Connect to Server Using SMB Protocol Do you have a win xp/win 7 computer to try with?Just so that we are clear that it's the win8 machine before...
View ArticleRe: Workcentre 7425 scanning fails after a few days
Hi Kimzi It's my Win 7 machine I have the issue with, although I have tried to set up SMB scanning on my other machine (Win 8) without much success. I have done all the sharing/Advanced Sharing options...
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Re: Workcentre 7425 scanning fails after a few days
My destination folder is E:\Temp, my machine name is MBS6, I have created a separate user on my PC called "xerox" These are the sharing settings for the Temp folder. I These are my settings for the...
View ArticleRe: Workcentre 7425 scanning fails after a few days
Hi again! Okey, then we know it's not a OS-specific problem at least.It could be a homegroup issue, yes, I suggest you try to access the shared folder from another computer, does that work?Also you...
View ArticleRe: Workcentre 7425 scanning fails after a few days
Hi again Kimzi I could indeed access the E:\Temp folder on my PC from my wife's PC (the Win 8 one)by typing in \\MBS6\Temp on her PC. I changed the setting in Advanced Sharing Settings to "Use user...
View ArticleRe: Workcentre 7425 scanning fails after a few days
Hmm.... If "Use user accounts and passwords to connect to other computers" does not make a difference, I suggest you change it back.I do believe the settings on the printer is correct, and that it has...
View ArticleRe: Workcentre 7425 scanning fails after a few days
Hi Kimzi. Yes, all very weird. I could access the Temp folder from the Win 8 machine even while the scanning isn't working. I just tried leaving the Homegroup on my PC to see if it changed anything,...
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