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Re: Fiery templates not showing on UI
What you are describing is what happens when someone sets the IP of the printer as static (It should be DHCP/A)Or, they change the default File repository and Template pool in CWIS to be not the...
View ArticleRe: Failure Transferring Job to Network Server Message
5740 doesn't support SMBv2 or 3, and no version of Windows supports SMBv1 after the WannaCry fiascoEasiest solution that won't have you making registry edits to make the server less secure is just to...
View ArticleRe: Stuck on splash screen after botched firmware upgrade
Hi, The AltBoot procedure works just in AltaLink and other Xerox ConnectKey models, but for the VersaLink that is not functional, it is a procedure who involved the Diagnostic menu (Download Mode in...
View ArticleRe: Stuck on splash screen after botched firmware upgrade
Sorry,There is an other possibility to install firmware by using Xerox VersaLink Windows Firmware Download Utility Tool from Driver and Downloads section on Xerox.com.
View ArticleRe: Stuck on splash screen after botched firmware upgrade
Thanks Gabi, Keep forgetting that :-(
View ArticleRe: Fiery templates not showing on UI
Thanks Joe I double checked and the machine is set to auto DHCPI double checked and reentered the file repo and template pool per your screenshots, rebooted both, still not able to see Fiery...
View ArticleRe: Fiery templates not showing on UI
The default template is from the copier, and it points at the default File repository (until you tell it otherwise)016-577 is for when you tell it to FTP into something that has no FTP service...
View ArticleRe: Fiery templates not showing on UI
Thank you Joe I will review the sys admin guide for FTP service settings
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Prints fine, copies are light.
Our VersLink C605 prints well--fairly saturated blacks and colors. But if you copy a printout, the same blacks and colors are noticeable lighter and lower contrast. Seems to be all colors. We have good...
View ArticleRe: Prints fine, copies are light.
Bottom is the Calibration sheet, and the top is the scanned sheet ?
View ArticleSMTP settings for scan to email
Setup a new Versalink C505. All is working except for scan to email. Since I haven't found any specific instructions on what the settings should be, I've just been trying all sorts of combinations of...
View ArticleRe: Fiery templates not showing on UI
Joe I checked in configure that the FTP ports were open and on the Fiery that windows firewall is off, still have an FTP error, anything else I can check?Thank you
View ArticleRe: Fiery templates not showing on UI
You are going to need a tech, according to this thread and the other one:Firmware was updated, Fiery was updated (and this certainly isn't a known issue to the device)So it isn't software/firmwareIt...
View ArticleRe: Prints fine, copies are light.
Yes, sorry for the lighting. Copy is on top of the original. Harder to see on the photo than in person.
View ArticleRe: Fiery templates not showing on UI
Scanner crossover cable is number three I have tried on it. I will quit beating my head on this thing.Thanks for your time Joe.
View ArticleRe: Prints fine, copies are light.
First step that I would do is clean the glass on the scanner. Most scanners have the Full paper glass, where you place the paper, and if you are using the feeder, you'll see a second thin glass...
View ArticleRe: Failure Transferring Job to Network Server Message
Joe,I was connect with Darren at level 2 Xerox support, he sent me a link to download updated firmware version 061.132.228.10101. This isssue is now resloved.
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Re: SMTP settings for scan to email
smtp.office365.comport - 587STARTTLS for encryption (Not STARTTLS (If Available))Authentication is ON and set it as On DeviceMake sure you have the latest firmwareAnd if it still won't work, do thisAnd...
View ArticleRe: ApeosPort-V c5575 cannot scan to PC
From my experience, device doesn't accept '\' in share name i.e. doesn't work with nested folders. Workaround is to make a first level share like \\computer\share.
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