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Re: Printer won't wake up

Check the CentreWare IS page under properties for the Energy Save options.In some models, you can set a time frame which the machine will stay awake (like during business hours) and then after hours,...

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Re: Printer won't wake up

I set a time frame, which made no difference in waking up, but it does stay on longer. As for the IS page, I don't know where to find it. Thanks for your reply.

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Fax forwarding - option for both receive and print?

Hello,i have a user who is looking to do Fax forwarding.i was able to set it up by going to Device > apps > fax > fax forwarding.but there are only three options Receive, Send and Receive...

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Re: Fax forwarding - option for both receive and print?

It can't print and forward, only one or the other.If it prints, it can't forwardIf it forwards, it can't printIt would be nice if it could , simply so you would be able to back up any fax in or out,...

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Re: Browse Network to Choose Scan destination Altalink C8030

Thanks for the answer,would be the question of whether a ConnectKey app has such a feature. Does anyone have experience? 

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Re: Fax forwarding - option for both receive and print?

Thanks for the reply Joe.i had the same theroy as to why it wouldn't allow such feature but wanted to make sure, again thanks for the reply!Have a great day. - Joshua Tessier.

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scanning to PDF via USB

I just bought a Workcentre 6515 and I connected it via USB to my windows 7 (64) computer.It prints fine, but even if I install the Scan USB drivers I can not see the scanner in my scanning utility. The...

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Re: scanning to PDF via USB

I don't think it works that way, You might want to check the settings in the SCAN to.. Option in the CWIS -> Properties -> Services. You might need to configure the "Workflow Scanning" or "Scan...

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Re: Browse Network to Choose Scan destination Altalink C8030

There are no apps that can browse a LAN in the App Gallery

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Re: scanning to PDF via USB

CWIS (EWS on this product) doesn't exist when it is hooked up via USB to a PC, there are no network features in that case becaus eit isn't on a LAN.It did not support scanning via USB cable, only scan...

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Re: Scanning to email

Tried all the steps above and nothing worked, all network items looked fine. Found a blog somewhere stating a Xerox tech at one point had a customer simply change the from email address and then retry...

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Re: WC 5024 network scanning problem

como el te puso en ingles... hay que dividir el servidor, el nombre compartido y los folders tuve el mismo problema hace poquito... hay que poner los nombres del servidor sin diagonales, luego en share...

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Scan to Email

I have the scan to email app kind of working . I have the Device Email and the SMTP authentication setup. when I have the printer use a guest account it works fine, when a user logs into the account...

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Stuck on splash screen after botched firmware upgrade

Any suggestions?

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Fiery templates not showing on UI

I am not able to see the normal default Fiery scan templates on my C70's UI. All other functions are  working fine. I have reloaded the Fiery software and installed the latest firmware to the...

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Failure Transferring Job to Network Server Message

I installed a new server 2012 R2, now my work centre 5740 will not scan to shrared folder. I have verified template setup, shared folder security, scan network account username and password. I can scan...

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Re: Stuck on splash screen after botched firmware upgrade

Hi,You need a tech to restore the machine software, because he had rights to  enter in Special Boot Mode for reinstalling the software. Gabi

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Re: Stuck on splash screen after botched firmware upgrade

Like a Xerox tech? Isn't there a procedure for local IT to perform this task?

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Re: Scan to Email

I don't work with VersaLink's. In the WorkCentre's that I have in my location, They are all setup to have the From: With the device name. The only option that I have enabled is for them to add a...

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Re: Stuck on splash screen after botched firmware upgrade

Try a different USB Key with the firmware version that you know was working.You still should be able to boot off the USB key. Once the Firmware is loaded, then you can attempt to load the newer FW.

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