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Fiery templates not showing on UI

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I am not able to see the normal default Fiery scan templates on my C70's UI. All other functions are  working fine. I have reloaded the Fiery software and installed the latest firmware to the machine.

The Fiery is at v. 1.0_SP3

the machine is at 60.30.91

The mailboxes do exist as I can connect to "guest" with remote scan.

I can find the Fiery templates on the EX in the e:/home/templates/Fiery_Templates folder.

I can see and interact with the Fiery templates on the Fiery tab of the UI.

I can see the fiery templates and make a new template in webtools and it appears on the UI's Fiery button's scan tab when I select "update." 

In the network scanning tab there is a single default template. If I use it it gives an FTP error. 016-577

(* I made a new thread on this beause reloading the software/firmware made the original error message  "check scanner network cable" go away


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