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Re: WorkCentre 6515 - error 018-755
My second screenshot shows the ownership and shows what to do with it. If you have a service contract just call Xerox again.
View ArticleRe: Altalink C8035 Scan quality issue
pdf format or at least a size of JPG that can be seen please.
View ArticleRe: WorkCentre 7225 status code 05-501-00
Unortunately, neither of these worked. I will be sure to update the post once the technician comes. Thanks all!
View ArticleAltaLink Scans Are Black
I should clarify that almost all paper that I scan show up fine.I have a document or two though that whenever I scan to myself, or more importantly "fax" to an efax e-mail address it shows up all black...
View ArticleRe: AltaLink Scans Are Black
OK, To be clear here. You have multiple Xerox devices and one FujiXerox that all have the same problem even though the FX and Alta have no common traits, are made entirely independent of each other and...
View ArticleRe: Versalink C405 - High Sierra SMB scan problem
No way!Updated to latest firmware, set IP instead of HostName, checked date and time but still same error.I even tried to connect directly Mac and C405 with no success... Maybe I'm missing an other...
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Re: Versalink C405 - High Sierra SMB scan problem
There is one thing to try on the printer, and if that fails, 1 thing to try on the Mac, although the Mac fix should already have been done to make the 6605 work since it is older. 1. EWS >...
View ArticleRe: AltaLink Scans Are Black
I see where I can upload an image here but not a regular attachment like a .pdf.What's the best way to get this example over to you Joe?I suppose I can always e-mail worst case if you tell me where to...
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Re: AltaLink Scans Are Black
Printed your file on a 7970 and scanned it on a B8055 (don't have a 65 to use but they are the same device clocked to diferent speeds) 1.Scanned at the 8055 with default scan settings and I don't see...
View ArticleRe: AltaLink Scans Are Black
Same scan done again with the text searchable, still no black boxes, which got me thinking, because if there was handwriting on the pages, OCR/searchable will trip and fall all over the place and can...
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Re: AltaLink Scans Are Black
EWS > Properties > Apps > Email > Setup > Defaults > Edit Image Only
View ArticleRe: AltaLink Scans Are Black
Weird.That's how mine is setup. However, I found some interesting info under the compression tab on e-mail setup. Flate Compression & MRC Compression.Under Flate Compression there's a box checked...
View ArticleAltaLink B8075 Scan to Email through Proxy?
Trying to configure some AltaLinks to scan to email. HTTP access is via a proxy server, which has been configured, but will the SMTP traffic use the proxy to get out? It doesn't appear so.
View ArticleRe: WorkCentre 7835 - fax confirmation report language
normally if you change the machine language , fax reports are also printed in that languagealthough there seems to be a bug pressent, that doesnt change the NVM value it can be fixed by changing the...
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Re: Versalink C405 - High Sierra SMB scan problem
Joe053204-xrx wrote:There is one thing to try on the printer, and if that fails, 1 thing to try on the Mac, although the Mac fix should already have been done to make the 6605 work since it is older....
View ArticleRe: Setting up C405 scan to pc
I cannot understand why something as simple as scanning to your PC, which we have been doing easily since the 1990's, all of a sudden requires an IT degree to be able to setup on a 2017 model?
View ArticleRe: Setting up C405 scan to pc
How do you first get to the SMB Screen you are showing? It would be great if directions included the steps of where to first go to solve or troubleshoot a problem? I am so frustrated that this unit...
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Re: Setting up C405 scan to pc
80% of the setup isn't Xerox, it is Apple/Microsoft/Linux etc etc. And yet, I covered every single step for the user with pictures for every step for their scenario, and they got it working from those...
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Re: AltaLink B8075 Scan to Email through Proxy?
Depends where you set the Proxy. If you do it in EWS > Properties > General Setup > Extensible Services Setup > Proxy Server it may not unless you are using the Xerox App Gallery email app...
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