Re: WorkCentre 7225 status code 05-501-00
It could be a loose connection to the actuator sensor.
View ArticleWorkCentre 6015 SMTP error code 016-503
My WC6015 suddenly stopped working on scan to email and provide error code 016-503. There are many things that are happending, like the ethernet port does not seem to work. I have tried to upgrade...
View ArticleRe: WorkCentre 7835 - fax confirmation report language
Hello Fabio, thank you, it worked!
View ArticleRe: WorkCentre 7225 status code 05-501-00
Hi,Most certainly is about the base frame of the DADF, wich in many cases is broken where the left hinge is attached and make the DADF to be raised from scanner and did not actuate the sensor. To see...
View ArticleRe: WorkCentre 6015 SMTP error code 016-503
016-503 means the SMTP server hostname is wrong/can't be reached/timed out. Assuming that the mail server info has not changed and nobody messed with the configuration in CWIS, then your issue would...
View ArticleAltalink C8030 Doesn't Wake Up
Our Altalink C8030 works great except when we send a print job while it's asleep it doesn't wake up. We have to awaken it for it to begin printing, which is a nuisance for people printing from the...
View ArticleRe: Altalink C8030 Doesn't Wake Up
wakeup should be automaticly when sending a print jobwhat level is your firmware?
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Re: Altalink C8030 Doesn't Wake Up
OK, so here are a few points to consider. If they "updated firmware" that could mean 2 things, they updated to a new revision of the General release (A version numbered 100.XXX.057.0960X) that doesn't...
View ArticleAdding a group email to address book C3376
Wanting to be able to send scanned docs to a group email. Any advice greatly appreciated C3376
View ArticleRe: Workcentre 6015NI: Cannot find 1200 DPI scan setting in Win10 x64
No one has any suggestions? Are these forums just for customers to answer other customers questions or does someone from Xerox actually look in here?
View ArticleRe: Altalink C8030 Doesn't Wake Up
Thank you Joe. That fixed it. I was on the firmware you recommended, so it was that USB power setting.
View ArticleRe: Altalink C8030 Doesn't Wake Up
Yeah, the USB thing is very annoying, and some of us have escalated it as a bug, Engineering apparently disagrees, so it is one of those things we have to just remember to always turn on when things...
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Re: Adding a group email to address book C3376
Pretty sure that is a FujiXerox product, so it isn't available in the North American market (Which this forum caters to). But a DL (Distribution list) tends to have an email address associated with it,...
View ArticleRe: Workcentre 6015NI: Cannot find 1200 DPI scan setting in Win10 x64
Are these forums just for customers to answer other customers questionsTechnically yes. does someone from Xerox actually look in here?I work for Xerox and answer the vast majority of posts that get...
View ArticleRe: Adding a group email to address book C3376
HiAdded to Joe's Answer , click Here to find how to create a public address book and Here to how to register an Email in the address book. regards,
View ArticleXerox 3325 scan not work in mac osx 10.13 High Sierra
Last drive notes explain compatibility with mac os high sierra, but only printer service run. There is no way to use scanner service in mac os high sierra, the printer doesn't appear in none scan...
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Versalink C7020 scanning to Jpeg creates. xsm folder
In Versalink C7020 when scans to jpeg it creates a subfolder with .XSM extension and in this folder the scanned images are coming , but in pdf and other format it comes as file. In earler workcentre...
View ArticleRe: Versalink C7020 scanning to Jpeg creates. xsm folder
hi, not possible for single page tiff or jpeg, see below, its just working as designed SPAR was therefore escalated and then declined "This escalation request has been declined for the reason shown...
View ArticleRe: Scanning from a Xerox 3325 to a Mac
For what it's worth I have the same exact problem. OSX 10.13.2
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