Our Altalink C8030 works great except when we send a print job while it's asleep it doesn't wake up. We have to awaken it for it to begin printing, which is a nuisance for people printing from the other end of the building. A support rep came and ran an update (firmware?) and said that it should awaken by default, but it did not fix the issue and we have been unable to contact him since. Is this a design flaw? Is this a setting that is hidden? Thanks.
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