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Re: Office 365 with Versalink

Hi Joe, it seems the problem comes with the current Firmware 68.10.91 !! Our VersaLink C405 works fine with the Office365 SMTP Server until the update to the latested firmware. So we need a fix or i...

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WC 3210 Horizontal Bands

My 3210 has suddenly starting printing 1cm thick black bands while printing. This is occuring from all prining i.e. scans, direct prints and test printing. What is the cause and can it be fixed?

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Re: Office 365 with Versalink

A fix would be yet another spar, which I cannot do here on the forum (I'm not officially here, I just try to keep my skills sharp and find out issues before I have to handle them at my *real* job which...

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Re: Phaser 3635 Network Scan Not Working

Hello Xerox?  You there?

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Re: WorkCentre 3335 Scan to SMB without creation an file folder

1. I create an user account with SMB scan. Create a file prefix like "image". Select JPG format and scan to smb folder. Then i open SMB-folder ind find sub-folder like "image.XSM". Next scan created...

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Versalink B405 scan to home setup

Hi, trying to setup scan to home on a B405.  In the old Xerox WorkCentre, we had the option of no LDAP query or LDAP query under Scantohome-->general.  If you selected no LDAP query you could define...

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Re: Versalink B405 scan to home setup

It isn't there. The option you want is available on Xerox Connectkey and AltaLink family printers, but not on anything FujiXerox/VersaLink family. VersaLink also can't do Workflow scanning via a...

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AltaLink 8035 DADF Door fit and finish

The front of the DADF on a new Alta Link 8035 doesn't close completely. I know there was a latch inovator kit on the WC7845s. Wondering if there will be the same for this. Although when I used the...

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Creating an Address book on a workcentre 3215

There are no directions for creating an address book on a workcentre 3215. Please, can someone help. I've tried calling in for help and looking on internet too but no help. I know how to scan and scan...

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Re: Creating an Address book on a workcentre 3215

Xerox support couldn't tell you to push Email > Address book and then scroll down to New & Edit? Or you can do the same in CWIS (printers built in web page) by selecting Address Book > Add...

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AltaLink B8000 and C8000 EDOC's

Gary RoteX27971gary.rote@xerox.com AltaLink B8000 and C8000 series Edoc's I recently finished training on these products and I'm having a difficult time finding a regular edoc to download for each of...

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WorkCenter 3210 network scanner "Device is not found" windows 10

Hello, I've been trying to find a solution for 2 days now, and I tought someone can help me with setting up the network scanner. My company bought a new laptop with Windows 10. I installed succesfully...

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[XEROX WorkCentre 7535] Doc.lck insted of PDF

HelloI have a problem with scanning on my netbook (Windows 10). In shared folder I get doc.lck instead of PDF. Does anyone know why?Thank you!

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Re: [XEROX WorkCentre 7535] Doc.lck insted of PDF

hi i think you need to update your firmware here is the latest onehttp://www.support.xerox.com/support/workcentre-7545-7556/file-download/enca.html?contentId=122721  

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Re: WorkCenter 3210 network scanner "Device is not found" windows 10

Where in the directions for scan does your setup differ from the following: Click on the [Start] button, click on [Programs] or [All Programs], click on [Xerox], click on [Network Scan], and then click...

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Re: Fax NVM ids

Hi htrd,Thank you for using the Support Forum. Please see the solution for changing the fax speed.  I do not have the NVM values.  A technician may be able to help you with those.  Please consider...

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Re: WC 3210 Horizontal Bands

Hi swelstead,Thank you for using the Support Forum. Please try cleaning the drum and clean the inside of the machine.  If the problem continues please consider contacting your support centre for...

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Re: AltaLink 8035 DADF Door fit and finish

Hi JDPower,Thank you for using the Support Forum. This is a new machine and should be under warranty.  I would suggest you contact the sales agent or dealer that you purchased he machine from and see...

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Re: WorkCenter 3210 network scanner "Device is not found" windows 10

Thanks for the detailed instructions, but I stuck at the beginning. The Network Scan program does not find the network scanner. I can ping the scanner without any problem, I can print, but Network Scan...

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Re: 031-530 workcentre 6027 Error

This article Microsoft Offers More Advice on Disabling Windows SMB 1  on May 18, 2017 at https://redmondmag.com/articles/2017/05/18/more-advice-on-disabling-windows-smb-1.aspx contains Microsoft advice...

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