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Re: XC560 Scan to email does not work for two users in my organization....

Thanks for the reply Joe. There is nothing at all unique about these two users which is what made it an odd scenaro.   Wireshark was tp be my next step after reaching out here. Thanks, Mike   

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Re: Phaser 3635 Network Scan Not Working

Hello All, I appear to be having some difficulty as well, however my "Scan to File confirmation report" shows failed next to Destination 1 under the Job Status.  Mac OS 10.11.6.  I've attached a...

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Re: Phaser 3635 Network Scan Not Working

Have you changed your username or password on the MAC?  In the web interface for the Phaser try re-entering them just in case on the scan to location. Also in the web interface for the Phaser - make...

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Re: Phaser 3635 Network Scan Not Working

Unername and password on the MAC are unchanged. Since I've chosen to go the IP route, I've left the "host name" field empty.  Should these fields be completed eventhough I've selected the IP bullet?

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Xerox 6515 - Scan to Email (Gmail) not working. 016-772): DNS server un-sets...

Hi I recently bought a Xerox 6515 and am struggling to get the WorkCentre to use the Scan To Email feature. I keep receiving a '(016-772): DNS server un-sets up in SMTP' error. The unit is connected to...

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Re: Xerox 6515 - Scan to Email (Gmail) not working. 016-772): DNS server...

Please note Ive also enabled 'Less Secure Apps' on Google.

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Re: Xerox 6515 - Scan to Email (Gmail) not working. 016-772): DNS server...

Yes, the issue is DNS and yes it is in the Connectivity section.Make the Primary DNS match your router / gateway.Make the secondary be something external, like 8.8.8.8

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Re: Phaser 3635 Network Scan Not Working

As shown in your screenshot, there is no hostname field when you use via IP. But the port 139 should be 445, I all but certain Apple stopped supporting 139 (Netbios)

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WorkCentre 3335 Scan to SMB without creation an file folder

Have nice day!Have a some questions:1. I create an user account with SMB scan. Create a file prefix like "image". Select JPG format and scan to smb folder. Then i open SMB-folder ind find sub-folder...

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Re: Phaser 3635 Network Scan Not Working

Thank you kindly for the reply.  I've changed the port to 445 and saved the changes.  Waited a couple of minutes, then tried a scan to file and got the same error.  Destinaiton 1: Satus........Failed....

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Re: Phaser 3635 Network Scan Not Working

It isn't exactly a cryptic message, it literally states your file name is invalid, so change the file name. 

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Re: WorkCentre 3335 Scan to SMB without creation an file folder

1. I create an user account with SMB scan. Create a file prefix like "image". Select JPG format and scan to smb folder. Then i open SMB-folder ind find sub-folder like "image.XSM". Next scan created...

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Re: Phaser 3635 Network Scan Not Working

ok...what do I change it to?

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Re: WC 6505 - SMB Login Error - Error 031-522

I am having a similiar issue but a little different. Here is my configuration. I have a HP Laptop and a Xerox 6505DN. I am NOT connected to a network or anything else for that matter. I have connceted...

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Re: WC 6505 - SMB Login Error - Error 031-522

Password is to the account that is used for the login name, Password cannot be blank, if that account doesn't have a password yo uneed to create an account that does. There cannot be a subdirectory of...

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Re: WC 6505 - SMB Login Error - Error 031-522

Alright, i made the password the password the same as the one that i log on to the PC.  I removed C:\Scans.  I am still getting the 031-522 error and sometimes the error 031-547. Should i change the...

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Re: Xerox workcentre 6505 says Load tray 1 when tray 1 is full

I had this same issue. Xerox support will ultimately suggest you hire a service technician to fix the issue.

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Re: Office 365 with Versalink

Joe,I've been having this same issue on my Versalink C405 on newest firmware version. Are you using a connector in O365?The most recent errors I've got were: 027-779, 027-778, 016-781

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Re: Office 365 with Versalink

Sorry, I'm not much for SMTP servers, I thought running a Connecter would be essentially running a relay server, which I very much am not doing since I used SMTP.office365.com. So my answer there is...

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Fax NVM ids

Hi , would anyone happen to know the NVM line id's and value options  for the baud rate and ecm settings on a WorkCentre 7845?thx  

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