Scanner issue-WorkCentre 5325
Can someone assist me with connecting the Scanner to my network.
View ArticleRe: Gmail Scaning Xerox Workcentre 6515 - (027-779): It attestation-fails by...
Guys - don't make things complicated. If you recently changed your password for your email, just type in the IP address of your xerox copier ( you can find it on your machine in machine info) in the...
View ArticleMailChannels
I am trying to configure a WorkCentre 7835 to email routing through MailChannels. I have it configured correctly, I think... When I try to test I get an error that Unable to send test E-mail. SMTP...
View ArticleRe: MailChannels
Considering it looks for repetitive email and blocks it, and the fact the printer is sending the same email every time and the only thing that changes is the size of the attachment, I would expect it...
View ArticleRe: MailChannels
Thank you for the reply. However, I checked all the settings and they are all correct and it is still not working. Do you know where I can locate the smart host setup instructions for Xerox?
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Re: MailChannels
I do not. You could just do a Wireshark trace of an attempt and get the full details, if your firmware is on the last few spar levels it would even have it built in via CWIS > Properties >...
View ArticleRe: WorkCentre 6027 cannot scan multiple pages on platen to PDF
Hello noiseyhead If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 6027 Alternatively, you can visit our Contact Us page for other...
View ArticleRe: documate 4700 unknown error
Hello Georgeg, If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: DocuMate 4700 Alternatively, you can visit our Contact Us page for other...
View ArticleRe: Scanner issue-WorkCentre 5325
Hi buster 4340,Thank you for using the Support Forum. Please take a look at the instructions for enabling and configuring network scan. If this information does not help please consider contacting...
View ArticleScan to Folder/SMB version on 3335/3345
Hello, one of our copiers is a bit older and will not scan to a shared folder using a higher SMB protocol version. We're looking at a replacement, but it's difficult to find information on which...
View ArticleScanning from 3315
Our network users occassionally need to scan a single page from our Workcentre 3315 printers to our Windows 7 or Windows 10 desktops. We have the printers all working over the network now, I just need...
View ArticleRe: Scanning from 3315
Have you looked at the drivers page or on the CD that came with it? The TWAIN driver is what you would want if you want to pull the scan from an app, or the Easy Printer manager if you want to setup...
View ArticleRe: Scan to Folder/SMB version on 3335/3345
Nope. SMBv1 only. As a support guy:Stick with what you have and go with FTP instead, which can be enabled free and easily in Windows. Or just set it up to 1 PC and map that folder via SMB to the...
View ArticleRe: Scan to Folder/SMB version on 3335/3345
Thanks for the info. I'll look into setting up an FTP share that way. Thanks!
View ArticleRe: Scan to Folder/SMB version on 3335/3345
Actually, that document you linked to suggests that the 3335/3345 does support SMB 2.0.
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Re: Scan to Folder/SMB version on 3335/3345
Grrr Arghh, I will leave my shameful failing and just pass off the excuse that I was thinking the 3315, not 3355.
View ArticleXC560 Scan to email does not work for two users in my organization....
XC560 - Scan to Email I have two users out of 100 who will not receive scan to email jobs from the Copier/Fiery unit. 98 people have no issue at all.Performing a message trace in Exchange does not...
View ArticleRe: XC560 Scan to email does not work for two users in my organization....
It would have to be something in their email address itself (special character they share that the other 98 don't)Beyond that you would need to do a Wireshark trace to see what leaves the machine and...
View ArticleRe: WorkCentre 6027 cannot scan multiple pages on platen to PDF
Hi Cheryl, I have not been able to resolve this problem yet. I have searched at the WorkCentre 6027 page and read the product manual but I cannot find an answer to my question.
View ArticleRe: Scan to Folder/SMB version on 3335/3345
No worries. I'd prefer to setup FTP using the existing one, if possible, so those instructions are great!
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