Re: Copy Quality
Document feeder and off the platen = Check original size Document feeder only = Check CVT Platen only = Check scan hardwareNo pic, set the original size to Letter LEF and do a scan with the adf up, see...
View ArticleRe: Scan on folder Workcenter5330
Thanks for your respons.Problem is Network Scanning item from Services is not there, for setting up.As you said, maybe must update firmware. Model is Xerox WorkCenter 5330.
View ArticleVersalink C405?
Hello,Just got my versalink C405DN, i have been able to configure my scan to email,also configured my scan to via the address book.But i noticed when i go to scan and hit the scan to feature which...
View ArticleRe: Versalink C405?
While I don't have a C405, I do have a Versalink, and the Scan To feature has multiple options.What you put in your address book would be inside Email or Contacts.The Network option (On my similar...
View ArticleRe: Scan on folder Workcenter5330
The firmware version on Xerox support for Workcenter 5330 is 3.04 and is USB Card Reader Plug-ins, not for Network Scanning or something like that.Please help me, hoe can i activate or instal this...
View ArticleRe: Scan on folder Workcenter5330
All firmware versions include scan, the trouble here is it appears you purchased the printer but not the option.In which case nothing short of buying a scan kit will get you the service. It isn't cheap.
View ArticleRe: DocuMate 152 not recognized by any computer.
Hi Tsuspi,Thank you for using the Support Forum. Sounds like you have done almost everything. One last thing to check is the power cord, plug it directly into an outlet, no power strip or surge...
View ArticleRe: Scan on folder Workcenter5330
I get it. Another truck of company. Then can i scan somehaw to a computer folder. Not on network file server. Or how can i scan pdf documents in a specific computer, avoiding network scanning function.
View ArticleScan error on wireless instead of wired network
Good day, My company is using DocuCentre-V C2263,DocuCentre-V 3065, DocuCentre-II 3005 for print and scan. It has a problem when users scan documents by using wireless instead of using wired network...
View ArticleRe: Workcentre 7435 error 017-714 scan to email Office365
Hello I have a workcentre 7425 And i have the same problem. The firmware are 75.14.23 But i still have the error (017-714) smtp over ssl failed Can any one help me. Thanks
View ArticleWC4250/4265 TLS
Does anyone know if there's an update out there for the 4250 nd 4265 machines that will update TLS ot higher version than 1.0? I have ne of each of these machines and would like to update to TLS 1.2 or...
View Article7845 Tray Confirmation Screen
How can I turn this off? I remember being able to do this, but now that the firmware is to 073 version, I cannot find the setting anywhere.
View ArticleHow to get rid of Product Registration popup screen after driver install?
After using the web installer for drivers, a Xerox Product Registration screen pops up. We do not wish to register it, so we close it, but it will continue popping up throughout the day, and is very...
View ArticleRe: Workcentre 7435 error 017-714 scan to email Office365
Call Xerox and provide a Wireshark trace of the scan so they can diagnose the failure.
View ArticleRe: Scan on folder Workcenter5330
It doesn't matter where the folder is on the Network, it is always Network Scanning if it goes to the network. So my last screesnhot is your only hope (if you have that option) and the scan would go...
View ArticleRe: 7845 Tray Confirmation Screen
Same place in all 072 and 073 versions. Machine status > Tools > Device settings > Paper Management > Tray Settingschoose the one you don't want to ask anymore and set it to Dedicated If...
View ArticleRe: Scan error on wireless instead of wired network
If they (the VLANs) are bridged the issue is either the Gateway or the Subnet mask. Replace the printer with a Laptop using the same settings the printer has (Shut-off the printer) and see if you can...
View ArticleRe: Versalink C405?
so the network option still aint working.This is what i get when it scans the network for smb share?i know its a new xerox line,but even tier 2 couldnt help when i called.could it be a glitch on the...
View ArticleCan't scan to Windows 10 Share via SMB
4 workstations with Windows 10 Pro.All had worked. Now only one works.I'm the IT tech. Have checked Port 445 firewall settings, Security and Sharing permissions on the share.Nothing seems obvious /...
View Article