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Re: DocuMate 152 not recognized by any computer.

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Hi Tsuspi,

Thank you for using the Support Forum. Sounds like you have done almost everything.  One last thing to check is the power cord, plug it directly into an outlet, no power strip or surge protector just to eliminate those items as an issue.  If you get the same results with it plugged into a dedicated outlet you will need to contact support for further assistance.

 


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