Re: WorkCentre 6605 auto-feed grabs multiple pages, jams
Thanks, Joe! I am sensitive to damaged/bent/torn paper and careful about that. But it also seems to happen with otherwise orderly batches of pages.(I usually try to do 10 sheets or fewer.) Humidity is...
View ArticleClik here to view.
Re: Scann Workflow issue with WC 7835
Sorry I can't do translations There are multiple reasons. One is that they run 2 entirely separate firmware families.Printer 1 is on an 071-072 firmware and Printer 2 is definitely on an 073...
View ArticleRe: WorkCentre 6605 auto-feed grabs multiple pages, jams
Easy enough to check, just pop it out and take a look, may have not been seated correctly from manufacturing or slightly moved during shipping. Hopefully that is all that needs to be done, because I...
View ArticleRe: WorkCentre 6605 auto-feed grabs multiple pages, jams
Removing and re-placing the assembly seemed to solve the problem. Thanks! However, one suggestion about the instructions:In Step 5, "Insert the assembly into the printer and push the assembly against...
View ArticleRe: Scann Workflow issue with WC 7835
Thanks. I precise that i had to reboot many times the printers so they accept the modifications.
View ArticleRe: Xerox 3225 Scan to PC problem.
Hi InfoMagik,Thank you for using the Support Forum. Please consider upgrading your firmware if it is not already at the version listed on the drivers and download tab for your machine. If upgrading...
View ArticleClik here to view.
Image quality issue after changing the IIT PWB on a WC7225
Dear AllWith regards to the subject, this only happens when i scan using the DADF whilest the prints andglass coping are fine. I have attached a sample so that you may advise?.Best regards to all.
View ArticleClik here to view.
Re: Image quality issue after changing the IIT PWB on a WC7225
this only happens when i scan using the DADF whilest the prints andglass coping are fine. Does that mean that all copies are fine and scan isn't, or that copies and scans laid on the glass are fine,...
View ArticleScanning to email
Dear community, We have a relatively small Real Estate office with a Xerox WC7845 Printer. Everything was working just fine up until we switched from Network Providers. To get the printer to print...
View ArticleClik here to view.
Re: Scanning to email
There are a pile of assumptions I have to make here, so I will try my best. Since you have a new ISP, you have a new router, due to the new router, I assume another IP scheme. So you had to change the...
View ArticleRe: Scanning to email
Hey Joe, Thank you so much for your help. We are using Macs & gmail. It's not working yet though. So the IP address of the printer is 192.168.0.19, which is close to the ones from our computers...
View ArticleRe: Scanning to email
Those DNS servers are all owned by COX, so if you switched from them they won't work, if you switched to them they will. IPv4 is preferred over IPv6Static is best. As for gmail smtp.gmail.com on port...
View ArticleRe: WorkCentre 3215 - Fax disabled.
I WILL NEVER PURCHASE ANOTHER XEROX PRODUCT AGAIN - EVER. After weeks of trying different software options, upgrading firmware, waiting on hold for countless hours with technical support - I was never...
View ArticleAdding a fax prefix for an outside line on a 7855
Is there a way to embed a prefix for an outside line in the fax module on a Xerox 7855? Older model Xerox allowed for prefix.Thanks.
View ArticleRe: Adding a fax prefix for an outside line on a 7855
what you can do is setup an addressbook , set the prefix there
View ArticleRe: WorkCentre 3215 - Fax disabled.
if i look in the release notes; general 3.50.01.08 , there is a line : The Fax feature can no longer be used when it is Disabled is it this firmware you all have installed? should be fixed though?
View ArticleClik here to view.
3655 workflow scanning issue
We just replaced our phaser 3635's with workcentre 3655's. Last night I setup the network scanning exactly the same as it was set up on the previous machine and at first it worked but this morning it...
View ArticleRe: 3655 workflow scanning issue
That General release firmware is not worth troubleshooting honestly, update to the latest from here, if it still fails we will troubleshoot from that point.
View ArticleClik here to view.
Re: Scanning to email
Hey Joe, Unfortunately it still isn't working. I will attach some screenshots of the printers settings and our network settings. We really appreciate your time and effort to help us!
View Article