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"Unable to scan at this point in time " only affecting one user

I wonder if anyone can help. We are a large organisation with several hundred Xerox printers on site and I have one user who can swipe at the printers, print, copy but when they try to scan to email...

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Xerox WorkCentre 6605V DN: directly scan from PC without USB cable...

Hi.It's possible to scan directly from my PC via TWAIN driver/utility application with the printer without USB cable?My WorkCentre 6605V DN it's connected via network only and when I use twain driver...

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Re: "Unable to scan at this point in time " only affecting one user

Too many variables. First step would be to go into CWIS and do a search of that user and compare the results with another one.But outcome will change due to how you setup, does the machine send to the...

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Re: Scan to email issue with gmail

Static vs DHCP has no relation assuming they put the right settings in.The VPN will be a big one though, only way to know for sure is through a Wireshark trace or both setups then compare the 2 and...

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Re: Xerox WorkCentre 6605V DN: directly scan from PC without USB cable...

Since the Scan driver installation begins by looking for a network device the answer would be yes. The TWAIN installer is here for x86 and here for x64  The USB scan driver is an entirely different...

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Re: Scan to email issue with gmail

Thanks a lot Mr Joe053204-xrx for your explaination .So, i mean by static IP the the IP address set by the internet provider ( maroc telecom, france telecom, free.....)like : 43.212.190.176 not DHCP...

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Re: Scan to email issue with gmail

Then check your DNS servers, to eliminate any issue there make 8.8.8.8 the primary DNS address

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Re: Scan to email issue with gmail

i've changed the DNS to 8.8.8.8 & 8.8.4.4 but i get the same issue.

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Xerox 3225 Scan to PC problem.

Hello. We have problem with scan to PC function.From time to time it crash. Printer says that computer is not reachable. But on computer the printer is pinging, printing, and scaning through xerox...

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Re: Xerox WorkCentre 7556 icon "?????"

Dear Joe, I am using a ScanFlowStore (Extensible Service)  What can i do to solve it? 

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Re: Xerox WorkCentre 6605V DN: directly scan from PC without USB cable...

Ok.You have to double click before pressing OK to select the printer found on the network.It's not very clear.However now it works.Question: It's possible to do more scans from the floor (no feeder)...

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Re: Scan to email issue with gmail

Then you will need to contact the people running the VPN or do a Wireshark trace to see what's up. I can't just guess at the issue.Typically it could beTime/DateDNSGatewayProxy In that order, last...

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Re: Xerox WorkCentre 6605V DN: directly scan from PC without USB cable...

If you are using TWAIN and don't have an ADF you would need to compile the scans yourself.

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Re: Xerox WorkCentre 7556 icon "?????"

Remove the checkbox and the ICON will go away. To fix the ICON you would need to have your admin reinitialize the device from Scan Flow Store. If they can't, there would be an issue with the Time/date,...

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Re: Scan to email issue with gmail

thanks a lot Joe for your help, i go to use the wireshark before chequing the time and date  it's the last solution maybe and i give you the end result for this issue ;-D best regards

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Re: Xerox WorkCentre 7556 icon "?????"

also make sure that is no firewall present on the server where you did install SFS on, so the machine can still acces the SFS http server also make sure , scanflowtsore.exe and qlistener.exe , both...

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Re: WorkCentre 6605 searchable PDF (directly scan to folder) with Mac OSX

I know it has been a while since the last post, but just for what it's worth... I scan lots of documents to PDF, and I use Acrobat Pro to OCR. However, there are a number of OCR apps out there for Mac,...

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WorkCentre 6605 auto-feed grabs multiple pages, jams

Just got a WorkCentre 6605 so I can have printing and scanning in the same networked unit, and it's great!And I finally figured out how to configure scanning to a folder on my iMac running macOS Sierra...

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Scann Workflow issue with WC 7835

On a first printer, when people type on Workflow scanning they successfuly get their templates. On a second printer they don't. I made a print of both printers' Web Page. Printer 1 (working as...

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Re: WorkCentre 6605 auto-feed grabs multiple pages, jams

Typically it would be damaged/bent/torn paper, or Humidity that causes it.

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