On a first printer, when people type on Workflow scanning they successfuly get their templates.
On a second printer they don't.
I made a print of both printers' Web Page.
Printer 1 (working as intended)
http://www.hostingpics.net/viewer.php?id=410316printer1.jpg
Printer 2 (not showing the templates of the users)
http://www.hostingpics.net/viewer.php?id=636288printer2.jpg
I can't find any reason.
Regards