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Transporting WorkCentre 7120 by car

Hi all, I've got to move a WorkCentre 7120 from one place to another. The trouble is that my car (C4 Grand Picasso) simply does not have the head-room to store the machine upright. (max 85 cm) Can I...

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Re: Transporting WorkCentre 7120 by car

Can I safely/easily 'break' the machine in 2 parts and transport those side by side? (the manual does not imply this but then again it does not seem like a common thing to do)It is a solid unit, you...

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Re: Address Book shows as empty when using Server Fax on 8900 and 9303...

I called software support who reproduced the problem, so it looks likes it's an issue with just the server fax.A tickets been raised so I'll keep my ears open for a response. 

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Re: WorkCentre 3325 Scan Legal Document

The original size does not show legal as an option...

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Workcentre 6605 WILL NOT COPY! Copy Limit Error

This is starting to get ridiculous. I've had nothing but problems with this printer. Now it wont allow us to copy anything. We keep getting Copy Limit Error. I need this fixed ASAP because it's our...

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Scan to email compression on a WC3500

I'm trying to help a customer who uses our software with their WC3500 to scan. Our software doesn't display PDFs properly with JBIG2 compression, so I'm trying to help the customer change the...

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Re: Workcentre 6605 WILL NOT COPY! Copy Limit Error

That message would not apply to any job, just ones with either more than 99 pages, or when you try to copy something that legally can't be, Like a Bank note, cash or some specific legal documents,...

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Re: Transporting WorkCentre 7120 by car

Thanks for the reply. I've rented a van for the trip and will make sure to remove the consumables before moving the unit around. Better safe than sorry... =) Kind regards,Roby

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Re: Scan to email compression on a WC3500

Hello Scott. If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 3550 Alternatively, you can visit our Contact Us page for other...

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7845 network connectivity dies after some time

On my 7845 networking dies in a funny way: local access to the web interface is alive, but connectivity to the Internet dies after some time (randomly, from hours to days), restarting the machine...

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Re: 7845 network connectivity dies after some time

Are you sure you are on the latest firmware? The latest is 073.040.086.15410.Since it appears to be a DNS issue, just set the DNS to static, make the Primary DNS the same IP as your gateway(router) and...

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Re: Possible bug in workflow scanning in 7855 - empty template list

Joe - can that same firmware be used for the 7835 & 7845?  There was a difference with the firmwares for slower vs faster models in the not so distant past. Pete Moran

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Re: Possible bug in workflow scanning in 7855 - empty template list

7830/7835 has a different version

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Re: Possible bug in workflow scanning in 7855 - empty template list

Howdy We just switch to a 7970i and 5955i on firmware 5.34540 and the scan templates just disppear but we don't use xerox accounting though. Haven't really found a pattern to reproduce it. Any try a...

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Re: Possible bug in workflow scanning in 7855 - empty template list

Upgrade them both, if the issue still occurs create a new forum post. We don't want to clutter up  solved post7970 59XX

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WC 7535 Scan to Email - Office 365 - Why no Work?

I recently purchased a Workcentre 7535.  The office where it is located does not have a domain or a server - they are all comoputers in a workgroup.  I am trying to send email via Office 365 - Hosted...

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Re: WC 7535 Scan to Email - Office 365 - Why no Work?

DNS is done in the same place as the IP and other network settings.CWIS > Properties > Connectivity > Protocols > IP (Internet Protocol) > DNSFor Office 365 servers the time needs to be...

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Network scanning issue

Hello, I'm trying to help a customer set up network scanning to a mailbox.  We have a Xerox DocuColor 252 connected to a Mac.  I am able to access the web interface for the printers and from there I...

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xerox 550

The Sys2 is not accepting the Serial Number in Sys1, and this are the codes under fault.... And the Date still in 01, 01, 2050....pls any clue.....?124-315016-242

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Re: Xerox 550 Network Scanning File Creation Error 027-522

Pls am having error 124-315 on my Xerox 550 pls anyone with help?

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