Hello,
I'm trying to help a customer set up network scanning to a mailbox. We have a Xerox DocuColor 252 connected to a Mac. I am able to access the web interface for the printers and from there I can verify that the scan output is set to the user's mailbox. On the printer I select the appropriate scan template and scan the document. When I try and access the scanned document via Fiery Remote Scan, I'm unable to sign into the user's mailbox. I also tried logging in with the admin/Fiery.1 and guest/guest credentials but those weren't accepted either. Any suggestions are appreciated!
Thanks,
Mark