Re: Xerox 550 Network Scanning File Creation Error 027-522
Hi Jibes_Tech,Thank you for using the Support Forum. The code you are seeing Fault Code 124-315 which is a IOT Speed Mismatch should be cleared by turning off the machine waiting 30 seconds and then...
View ArticleRe: Network scanning issue
Hi mj,Thank you for using the Support Forum. Please take a look at this solution for retrieving scanned documents from a mailbox. I know this is Windows based but it will give you the basics on using...
View ArticleRe: Xerox 550 Network Scanning File Creation Error 027-522
Not sure why you would post that as a scan issue. Your fault code is because the machine got set for the wrong speed, so you have a 560 that is being told to run as a 550 or vice versa. 124-315 RAPIOT...
View ArticleRe: xerox 550
Hi Jibes,Thank you for using the Support Forum. Please take a look at the solutions for the fault codes you are seeing: Fault 124-315 and Fault 016-242. If these do not help please consider...
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Re: Network scanning issue
Do they show up in Webtools when logged in as the user you created for this person under Webtools > Configure > Launch Configure > Users and groups ?/ Typically scans are done to either the...
View Article7830 unknown error 361.362.00
Workcentre 7830 had 2 times error 361.362.00, device stuck, power cycle required... solved after that. What the hell does this code means ?? If similar to the phaser 7xxx, something with the LPH...
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Scanning handwriting to pdf fills in closed areas with a solid??
I have a WorkCentre 7970 with Software Version 072.200.165.4201When scanning a document with a handwritten signature in colour, to pdf at any dpi, there seems to be a grey shading that fills in certain...
View ArticleScan to email (relay)
Getting 016-768, Invalid sender address. I have all of the settings correctly in place. It's a Workstation 5330. I'm trying to send to an email relay server, it doesn't care about my address. I'm...
View ArticleRe: Scanning handwriting to pdf fills in closed areas with a solid??
Try lowering the Compression setting, Suppression wouldn't do anything for this issue.And possibly set the original type to Text.
View ArticleRe: Scan to email (relay)
Don't know exactly how your config looks like, but there are 3 things to check for scan to mail... - the mail address used for authentication- the mail address used to send the mail- the mail address...
View ArticleXerox WorkCentre 3215/NI Scan Error
Hello, Our multifunction printer/scanner has been set up to scan to a folder on our network. It was working great for about a month until this morning the following error was displayed on the software:...
View ArticleRe: Xerox WorkCentre 3215/NI Scan Error
If the error is referencing the memory of the MFP a reboot will fix it, if it is referencing the shared folder you would need to take a few scans out of the folder server side.
View ArticleRe: 7830 unknown error 361.362.00
Hi philippeannet,Thank you for using the Support Forum. If you are sure that is the code you are getting I can not find it in the documentation. You would need to contact your technician and he/she...
View ArticleRe: 7830 unknown error 361.362.00
Hi, sorry, but I bought this printer (WC7830) 2nd hand, and I have no support contract whatsoever... I'm always doing that since about 10 years, and I buy my supplies on Internet, too... for the +-15k...
View ArticleRe: Scanning handwriting to pdf fills in closed areas with a solid??
I tried changing to text (all options) and lowering the compression.Unfortunately neither resolved the situation. Any other suggestions? This is happening on multiple 7970 machines. I have had a...
View ArticleRe: Scanning handwriting to pdf fills in closed areas with a solid??
Are they all running that same firmware? If so, try the latest from here.My machine in the lab does not seem to do what all yours are, but mine are all running much more current firmwares so if it was...
View ArticleRe: 7830 unknown error 361.362.00
It is effectively a problem with one of the LPH unit (led printhead). There can be more than one part to replace. Should consider a service call if you don't want to replace the whole printer for just...
View ArticleRe: 7830 unknown error 361.362.00
Hi Phillip. I did some digging around and got this information. Communication error between MCU-PF and LPH Unit (y) (data...Communication error between MCU-PF and LPH Unit (Y) (data read error from...
View ArticlePrint Around Feature involving an incoming fax
According to the Spec sheet for the 4265, " The Print Around feature automatically holds any job missing resources (such as a different paper size), and all other jobs in the queue will be processed as...
View ArticleXerox Workcentre 6505 DN doesn't scan from PC - it used to work fine
We have recently bought WC3325 to use it as network printer and scanner. As published on Xerox webpage the appliance provides both functions. Printing is perfect, but scanning oworks nly via USB. In...
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