Re: WorkCentre 7830 very slow UI
n ShareScan 5.4 SP1 utilizes the more feature rich Webkit browser on ConnectKey Xerox devices. Although this new browser provides a better user experience, it still has known issues, therefore...
View ArticleRe: 6505 Wont make copies. It will scan then it gives me an error message...
Hi TrayJaxson,Thank you for using the Support Forum. If are getting Fault code 062-790: Copier Error please power off the machine, check the connection to the power outlet. If the connection is good...
View Articleldap authentication using telephoneNumber field
I manage a fleet of apeosport copiers of varying models across a number of sites where we are hoping to be able to authenticate our users on the devices for photocopying using a number from the...
View ArticleWhy does OCR not always work
I"m scanning documents that are paper forms containing both typed letters as well as hand written words. I have tried many different scanning settings on our Workcentre 7855 and selecting the OCR...
View ArticleXerox WorkCentre 5335 - Hide Default template in Workflow Scanning
Is it possible to hide the Default template under Workflow Scanning on the 5335? We have it hidden on other models within our organization, but I can't seem to find any way to do it on the 5335, and...
View ArticleRe: Why does OCR not always work
The hand writing is what is breaking it. The embedded OCR does not work on handwritten, so if the page has it, the option will be touch and go. The OCR in the device is from Nuance Omnipage. And...
View ArticleRe: ldap authentication using telephoneNumber field
That can't be done, and it would be a terrible idea security wise.A persons phone number is not an authentication method, usernames and passwords are secure, easily available public information is not....
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Re: Xerox WorkCentre 5335 - Hide Default template in Workflow Scanning
Yup, sure can, just have to know the codes. So in CWIS go to Properties > Security > Feature Enablement and input the code, then click apply To remove it, use *4346154991To bring it back, use...
View ArticleRe: Xerox WorkCentre 5335 - Hide Default template in Workflow Scanning
Worked like a charm, thank you very much.
View ArticleRe: DocuMate 4799 - Disable warning light reminder to clean
Hi JackJones,Thank you for using the Support Forum. If you have not been able to resolve this issue please search the knowledgebase for the machine for possible resolutions. Please consider contacting...
View ArticleRe: ldap authentication using telephoneNumber field
indeed, cant be done default, you need extra software todo it, let the machine authenticate with an AD compatible software we always use papercut mf for it, we can remap the username field, to any...
View ArticleRe: ldap authentication using telephoneNumber field
So the accepted practice that peiple are doing then to manually put codes onto the copiers ? In my example here I have 45 devices and will need to put over 100 id codes on each one. All we want to...
View ArticleRe: ldap authentication using telephoneNumber field
Large scale operations typically use Equitrac, Equitrac Office or PrintSafe , Papercut or any other 3rd party software.for authentication, and the so inclined add swipe cards so no typing is needed at...
View Article5655 Cannot be viewed on centreware but can print and be pinged
Ongoing issue to resolve scanning, we are able to get the machine to print without issue and we can ping the machine but are unable to get to centreware even when directly connected. I need some...
View ArticleWC 5865 Network Scanning error
I've a shared folder at X Server. Users can access to it for sharing documents. When I tried to configured SMB in login name I use the name of the server (ex. SERVER-NAMERWDCCFD) and the password of...
View ArticleAdd contact to Favorites via HTML interface (7855)
One of my offices has a Xerox 7855. I work almost 100% remotely, so all configuration, including address book maintenance, is done remotely. I can add e-mail contacts but cannot figure out how to make...
View ArticleRe: Add contact to Favorites via HTML interface (7855)
Well, the rabbit hole went deeper than I thought. Upon poking around, I discovered the Remote Admin Console. Even there, although I could check the Favorites button and get it to light up, that setting...
View ArticleNew CK 2.0 fax security feature
Can you tell me if the new option to clear Fax Recipient Number immediately after Send with the CK 2.0 upgrade can be turned on/off in CWIS and where? thank you!
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Re: New CK 2.0 fax security feature
Yes you can, in Properties > Services > Fax > Setup > Security
View ArticleRe: Add contact to Favorites via HTML interface (7855)
Display name already exists is a long standing bug/glitch.The fix is and always has been to just Export > Delete > ImportWe don't know why it happens or what might cause it, it almost seems...
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