n ShareScan 5.4 SP1 utilizes the more feature rich Webkit browser on ConnectKey Xerox devices. Although this new browser provides a better user experience, it still has known issues, therefore ShareScan offers an option to use the legacy ANT Galio browser on these devices. To do this, before device registration set the following registry setting first: [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Nuance\ShareScan\ShareScanManager] "EnableXeroxWebkitBrowser"="false"
After this, register the device. This setting has to be set only at the time of the registration of the given device. This enables the user to decide which browser to use on each device.
Connectkey Xerox device firmware version 073.xxx.035.24100 (system software), where xxx means model specific value, is required by ShareScan 5.4 SP1. Contact Xerox support to obtain the appropriate firmware version for a specific model.