scan files not showing in private folder
Hi,I am currently having an issue where a user has scanned documents to a private folder and had confirmation the scan is complete.But when logging on to the printer and selecting the folder, inputting...
View ArticleRe: Copycentre C123
Thanks for the answer! Do you know where can i get these parts? I want to scan and print with PC. Thanks in advance
View ArticleRe: scan files not showing in private folder
For now just make an entirely separate folder for their scans.The old folder is likely corrupt and not recoverable, but it can't hurt to try accessing it with various methods, browsers etc.You didn't...
View ArticleRe: 6015 Network Scan give SMB Error 031-529 Login Failed
You need to remove the leading backslash.Keep trying the port, it should be only the 445 , make sure ther eis nothing else, no spaces before or after the number.
View ArticleRe: Fax Mail merge on WC7855 or Color560
maybe you can use a PDL reference guide to send a fax? http://www.office.xerox.com/support/dctips/dc10cc0470.pdf
View ArticleRe: Workcentre 5330 Email Error (017-714)
Thanks for your answer, I will try that and let you know if it works!
View ArticleRe: scan files not showing in private folder
hi,thanks for the reply, apologies for not leaving model number was clearly having a bad day yesterday.Will create a new folder now as work around, was corruption caused because of the amount of...
View ArticleRe: Workcentre 5330 Email Error (017-714)
We are having the same problem. We have two 5335's with the same problem. We have a dozen copiers including two Xerox 5845. All of those work.We called our Xerox rep, he said we have the latest version...
View ArticleRe: Workcentre 5330 Email Error (017-714)
Google, Yahoo, and Microsoft are in the process of switching over to SHA2 SSL certificates. That's the cause of 17-714 codes you're seeing. As a workaround, you can scan only to G-Mail addresses using...
View ArticleRe: Workcentre 5330 Email Error (017-714)
Daniel is correct in the SHA-2 thing.... But it won't be taken as a Spar, that was tried and already declined, it needs to be done as a FER(Feature Enhancement Request) Since my post Monday some things...
View ArticleRe: scan files not showing in private folder
Do the software reset at the device, there is no way to do so at the Web interface (CWIS)Since it is a Connectkey product, you may be able to recover it by simply updating the firmware, what version...
View ArticleRe: Workcentre 5330 Email Error (017-714)
Joe, Thanks for the detailed response, will pass this along to our users. I tried the aspmx.l.google.com and it did not work. Think we are out of options, back to scanning to a thumb drive. Joe
View ArticleRe: Workcentre 5330 Email Error (017-714)
My IP address workaround was just a make do thing, not a fix, it either works or doesn't dependant on the IP and whether Google got to it yet or not, it is not a fix and should not be considered as...
View ArticleRe: Workcentre 5330 Email Error (017-714)
No guarantees, but try this firmware for the 5325/5330/5335, it may work as it has some SHA-2 support issues addressed. Report back with the results, or just mark this post with a Kudos or Accepted...
View ArticleRe: Workcentre 5330 Email Error (017-714)
Hi Joe, I did the update today for 4 WC 5330 to version 53.32.13 and it works, I could send emails with the SMTP configuration that the printer already had with Gmail. Regards!
View ArticleRe: [WorkCentre 7845] Scan to a user's network folder
Can you provide more details about what information is needed? For example if the path we want to have scan to home folder is:\\servername\home\username\then what would the settings be?
View ArticleRe: [WorkCentre 7845] Scan to a user's network folder
I finally got the settings.ex: \\servername\home\username\Share = homeDocument Path = \usernameThese are both case sensitiveLogin Name needs domain\userID
View ArticleCM405df scan to email 016-764
Hi Just trying to setup a new CM405df, to scan to an smtp server.The smtp server uses port 587 with TLS, plus username & password. Have upgraded the printer firmware to 201508250651 to see if that...
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