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Re: Workcentre 5330 Email Error (017-714)

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Google, Yahoo, and Microsoft are in the process of switching over to SHA2 SSL certificates. That's the cause of 17-714 codes you're seeing.

 

As a workaround, you can scan only to G-Mail addresses using the following setup:

 

aspmx.l.google.com (instead of smtp.gmail.com)

 

Port 25 (instead of 465 or 587)

 

Encryption type None, rather than SSL/TLS

 

It's an extra step to receive the scan into a G-Mail inbox and then forward it on, but it's a workaround until a point a SPAR is or is not developed.


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