That only happens on anything we have here when you copy off the glass, anything in the ADF does not get that screen at all.
Copies from the glass are just assumed to be multipage and odd sized so that happens, where the ADF knows when there is no paper the job is done.
If it is happening through the feeder I am afraid you would need to contact Xerox to find out why yours behaves differently. If you are doing scans on the glass, the answer is "You can't disable that screen"
Ok, that makes more sense, that doesn't pop up when the ADF is used.
Thank you
Thanks, after your prompts you can perform the altboot and therefore problem solved, and now everything works fine.
solved by xerox egypt
press 0 for 10 seconds and then start
passcode:6789
then typecode:742-058
type new value = 1
and ok and restart
the machine works 2 - 2 sided
thx xerox
We bought a new CM315z "Panther" and Scan To Email fails with error code 016-764.
The email configuration
SMTP Server Address ;tested with both SMTP name and SMTP TCP/IP address
SMTP Server Port Number (1 ~ 65535): 25
TLS/SSL encryption: Disabled
used is the same way as another printer CM305 df "Platypus" and it works without any problems.
Logfile from SMTP server:
Platypus works:
2017-09-14 07:12:48 192.168.32.xx PLATYPUS SMTP-STO-03 HELO 250 53 13 0 -
2017-09-14 07:12:48 192.168.32.xx PLATYPUS SMTP-STO-03 MAIL 250 40 27 0 -
2017-09-14 07:12:48 192.168.32.xx PLATYPUS SMTP-STO-03 RCPT 250 32 29 0 -
2017-09-14 07:12:56 192.168.32.xx PLATYPUS SMTP-STO-03 DATA 250 126 321782 6406
Panther fails:
2017-09-14 07:57:13 192.168.46.xx PANTHER SMTP-STO-03 EHLO 250 195 12 0 -
2017-09-14 07:57:13 192.168.46.xx PANTHER SMTP-STO-03 QUIT 240 74 4 0 -
2017-09-14 07:57:41 192.168.46.xx PANTHER SMTP-STO-03 EHLO 250 195 12 0 -
2017-09-14 07:57:41 192.168.46.xx PANTHER SMTP-STO-03 QUIT 240 74 4 0 –
The Panther firmware is the latest version.
What can be wrong?
It means an invalid response from the server.
So, if it was an internal relay to use Office365 without authentication, you need to set this device to relay via it's IP address (Server side)
That is fairly typical in cases where a printer isn't capable of STARTTLS, or SHA-2 , in any current Xerox machine they work without the relay as long as firmware is up to date.
But you have a FujiXerox, so I have no access to firmwares or release notes (Xerox and Fuji Xerox do not share support information as they sell in different markets)
On email I received 017-714 and SMB 027-529
I did upgrade the firmware.
I'd appreciate any other suggestions on this. I've checked the SMB share a few times, the folder is accessible by everyone. Changing anything on the SMB brings 018-505 error.
I can tell you that this machine used to be on a network with a windows domain controller. Now it is not, and I remember the scanning working before.
I've installed Scan Manager and the printer driver from here and tried to pick up the scanner but nothing is happening, I also still can't see the menu that I mentioned in my original post; the Mac that I'm using is connected to the network and is able to detect the printer.
Then email won't work directly (The fault means the encryption isn't understood) So if you are on the firmware I linked, it isn't supported.
So you will need to use a relay, something like SMTP2Go . This won't just be a Gmail thing either, Office365/Yahoo/GoDaddy/Gmail all made the same changes and will give the same fault.
027-529 is a write error, add the account the printer is using specifically in the folder, don't rely on Everyone and make sure you use how it is formatted in the brackets as seen here
And if that doesn't fix it, give this a try:
CWIS > Properties > Security > Feature Enablement
type in 3146351511
then click Apply
Enter in 3146351510 to disable that if needed
3146351511 does not work, it comes up with error:
Your request was not processed.
Can you tell me which of these to use? and in what format? By the way I do have "Everyone" set as full access.
Authenticated User and Domain |
Authenticated User |
Prompt at User Interface |
System |
Hi
We have mixed WC7835 and new Versalink devices in our fleet. I can configure the Always use default from address option with WC7835 devices. I don't see a similar option with Versalink devices.
Any suggestion would be highly appreciated.
Hi
Does any1 have experience with SMTP-scan with domain names like: assist.flights ?
I'm asking because I've configured an Altalink C8030 with an authenticated Office365 (Port 587/startTLS) e-mail address.
When I use CWIS and configure the device I can test the configuration with success and do recieve an e-mail.
If I perform a physical test from the device panel it fails with; "nothing sent, please remove invalid e-mail addresses"
If I modify SMTP-setup to a generic Gmail (startTLS) it works fine.
Hope that someone can point me in the right direction.
You cant get a WC74xx to work with most SMTP-servers today. its simply too old (2009-2011).
It does not support SSL/TLS or StartTLS which both Gmail, Office365 and many others use.
A Workcentre 75xx would however (with correct firmware) work.
Your only alternative are to find an SMTP-server which does not require anything but plain smtp-authentication ....
And if you want to scan to SMB be aware that this device most liky does NOT support the newer SMB-standards that Windows server 2012/2016 uses.
Scanning to a windows 8 machine.
its really not easy to setup because you will run into issues like:
Dynamic IP, Hostname lookup (who provides your internal DNS), Security software ala Norton, SMB-versions ...
and that is expecting that you have full control over NTFS/Sharing permissions and username/password logon onto the W8 device otherwise that will also give you some headaches.
if you really want to scan to a client PC i'd recommend using a FTP-Filezilla server on that client, setting a static IP (beware if its a laptop when its moved out of your infrastructure) and let the WC74xx use FTP.
Hi, everyone :)
Can you tell me, Is there any possibility to print the fax and forward to email at the same time?
I found in the device options only print or forward.
I need print incoming fax and "archiving" it by sending to email (or SMB, FTP...)
Do you have any ideas or tips?
Regards,
Andrew
Hi,
We were previously able to scan to usb, but the option doesn't appear anymore when we choose "Scan".
Is there any admin parameter to enable/disable scan to usb? I have been looking everywhere for some documentation on this and couldn't find anything.
Thanks,
Cyril
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