What does your laptop run? (Windows , Mac, what version)
Do you have SMB or FTP enabled on it?
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Re: Scanning from Xerox 6515: getting desperate...
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Re: Scanning from a Xerox 3325 to a Mac
You need to install scan manager, and it comes with the driver posted on Xerox.com
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Re: unexpected communications error
Hi Bellarch,
Thank you for using the Support Forum. Please take a look at these instructions for scanning. If this does not help please consider looking at the support page for the machine and searching on the type of scanning you are trying to setup. Please consider contacting your support centre for further assistance.
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Re: VersaLink B405 ADF Scan more than 60 sheets or pages to PDF (build job feature?)
Beautiful...
AltaLink family same problem?
Is clear is not hardware problem.
Thank You for answer, Joe
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Re: VersaLink B405 ADF Scan more than 60 sheets or pages to PDF (build job feature?)
AltaLink works like the other products, it has complete build job functionality and vastly more options. Yes, you can easily switch mid job from ADF to glass.
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Xerox 7545: update in progress does not end
I was updating the XEROX 7845 firmware with ConnectKey Software Upgrade Utility, everything was fine until the message appeared on the computer:
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A connection with the device has been lost. Restart the device and select continue.
If the problem persists then contact your local system administrator..............
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Now the printer panel says: ongoing software update.Then the printer is restarted, and then again the message software update on course. And so again and other the same, and hence does not advance more.
I hope someone can help me.
Greetings.
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Re: Xerox 7545: update in progress does not end
Looks like settings are going to have to be lost, take the firmware dlm from the download and put it on a USB stick inside a folder on the root of the drive named altboot.
Put it in the front USB port on the printer and reboot it (It should boot from the USB and install the firmware, but it will wipe settings.
The other option is to disconnect it from the LAN and try 3 reboots in a row to clear it's memory, this probably won't work, but can't hurt to try. If it does, plug it back into the LAN and try to update it again, and make sure the PC sending the update is wired (not on WiFi) and set to never go to sleep until the machine is back online.
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Re: Xerox 7545: update in progress does not end
Hello,
As I was reading how to perform the altboot, I performed the following steps:
In the root of a USB memory (FAT32) I created a folder with the name: altboot, and inside it I have added the following files:
DISABLE_CLONE DISABLE_DATA_BACKUP FORCED_UPGRADE NO_CLONE NO_DATA_BACKUP WorkCentre_7845-55-system-sw#07304007534540#ENG_MOD.DLM
Then I inserted the memory into the front USB port of the printer, but it does not boot from the USB. The same message continues: ongoing software update. Then the printer is restarted, and then again the message software update on course.
What I can be doing wrong?
To do the 3 reboots with which button should I do it? with the button 1, or with the button 2?
I hope you can help me.
regards
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xerox 5022 2-2 sided is hiden after reset from xerox support egypt
xerox 5022 2-2 sided is hiden after reset from xerox egypt support
After visiting the technical support from Xerox did the factory settings of the machine, but when I then try to use the copy feature of a paper with two sides to print on a paper in the same shape surprised by the disappearance of the property
Serial Number :33338383535022
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Re: Xerox 7545: update in progress does not end
You have way too many files in there for one.
There should only be 2 files, the DLM is one, DISABLE_DATA_BACKUP is the other.
You also don't want to use the dlm with 34540 in it, use the one with 20500. Grab that here is needed.
If that doesn't work then test that the USB port is working (Plug a phone into it and see if the phone will charge for instance) and then try another USB key (They like 4-8GB, they don't work with above 16GB in my experience)
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Re: MFP 6515 does not scan via WIFI
Hi Joe,
without having used wireshark: gateway as well as DNS ich completely governed by DHCP of the router.
Any other hint then using wireshark? Thanks.
without having used wireshark: gateway as well as DNS ich completely governed by DHCP of the router.
Any other hint then using wireshark? Thanks.
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Re: xerox 5022 2-2 sided is hiden after reset from xerox support egypt
2 sided output will disappear if the paper isn't plain, so check the paper tray setting first.
If not that simple, you would likely need to remove and reinstall the duplex module, but to do that would require a service manual.
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Re: MFP 6515 does not scan via WIFI
The fact DHCP populates it doesn't matter, what matters is that the WiFi DHCP and the Wired DHCP are the same or are bridged.
Wireshark is advanced , I can't teach it here, especially when I can't possibly know what any IP it finds could be anyway.
If it works on Wired but not Wireless, then the LANs are the issue, not the device.
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7435 Assistance with Scannuing and Emailing
Hello,
I have a Workcentre 7435 with version 75.14.23. I'm having all sorts of issues getting the email and the network scanning to work. Each time I make an adjustment I get an error. The system is on a small network with a couple of workstations and a router, there is no windows domain controller.
For email I tried both my regular email and my gmail and neither worked. For scanning, the smb never seemed to connect.
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Re: 7435 Assistance with Scannuing and Emailing
"Each time I make an adjustment I get an error. "
"email I tried both my regular email and my gmail and neither worked"
"the smb never seemed to connect."
All 3 statements are nearly useless, you need to provide actual faults/fault codes .
75.14.23 is 4 years old and no doubt would fail to gmail, also SMB2-3, but FTP should work for sure.
I would expect it to result in 017-714 for gmail due to not supporting SHA-2 or STARTTLS (bioth a re required by Gmail since January 2015)
And SMB would give , if i remember correctly, 018-755.
So if you are in North America, try updating the firmware first, and if that fails, try explaining the fault beyond "doesn't work"
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Disabling confirmation after copying on WorkCentre 6515/DN
Hello,
Is there any way to disable the "Done - Add Page - Cancel" confirmation on our WorkCentre 6515/DN that pops up every time we make a copy?
We cannot stand this, especially since it blocks any printing until that confirmation is closed.
The is especially a problem when somebody makes a copy and walks away, not knowing they need to stand there and babysit the machine...
Thank you
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Scaning Problm
Mon xerox C75 ne me permet pas de numériser le mode couleur it said that the device in desactivated that mode just the BW mode is working what i should do fo it
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Re: Scaning Problm
You can't post in 2 languages with 1 sentence.
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Re: Disabling confirmation after copying on WorkCentre 6515/DN
Do you mean scan?
Copy as far as I know can't do that, while Scan certainly does assuming you have turned on Preview
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Re: Disabling confirmation after copying on WorkCentre 6515/DN
No, this happens when we Copy. Here are photos of the process.
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