Colorcube 9303 SMB scan issue
HiI had problem with CQ 9303, when i migrating to Win2012When I attempt to scan a folder called "CQ001.lck" and a file called "lockinfo.dat" are createdFW 061.180.221.14709Thanks
View ArticleRe: Colorcube 9303 SMB scan issue
Davinchee, What are your NTFS and Share permissions set for the user account you have programmed in the Xerox device. It doesn't seem like its has enough rights.
View ArticleRe: 9202 scans fail - remote directory lock failed
Hi Davinchee,this is the last FW of CQ: http://www.support.xerox.com/support/colorqube-9300-series/file-download/itit.html?contentId=117325 But the best solution is: upgrade the CQ 930x to connectkey,...
View ArticleRe: Remove "Require Password to Open" default from multipage PDF Scan
I have the same problem with my 7835. I navigate to this menu, but the option is missing from it. There is no selection for me to change. If anyone kinows how to fix this, please let me know. Thanks
View ArticleWorkCentre 7970 will not delete recipient's email address automaticaaly after...
Our WorkCentre 7970 will not delete the last recipint's email address from the list after scanning has finished. The next user has to manually delete out each prior recipient before sending their new...
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Xerox Scan Utility not compatible with Windows 8?
HelloThis weekend I purchased a Phaser 8560 MFP second hand. It didn't come with any cd's containing drivers/software. My main system is a W8.1 pc 64 bit.The other pc's in my network are XP's (yes I...
View Articlexerox workcenter 7225 black print problem
hi , We cant print black characters. all the other colors are fine, we checked the cartridges they'r fine, we cant see any problem, our it department cant solved it either. we cant print documents...
View ArticleRe: WorkCentre 7970 will not delete recipient's email address automaticaaly...
Hi CBS3,Thank you for using the Support Forum. Yes you can set the machine to clear the To: cc: and bcc: fields. Please follow these instructions. From the computer, open a browser window.Enter the...
View ArticleWorkcenter 3315
April 9,2015 I have the same issues with the scan. I have have had Xerox assistance spending and very substantial amount of time trying to resolve the issue. It remains unresolved. There is no fault...
View ArticleRe: WorkCentre 3315 - Network Scan Not Found
To solve this issue Xerox needs to produce a Firmware Update. All attempts by Xerox level two have not resolved the issue. Presently the only way to activate the scan is using the Easy print manager....
View ArticleRe: Xerox Scan Utility
Hi johnyb,If this is still an issue please see this solution. If this does not help please consider contacting your support centre for further assistance.
View ArticleRe: Xerox Scan Utility not compatible with Windows 8?
Hi gvannauw,Thank you for using the Support Forum. Please take a look at this solution and see if this will help in your situation. If it does not help please consider contacting your support centre...
View ArticleWC 3315 Defective Firmware:
In an attempt to correct an ongoing scan issue, I recently installed a firmware update which I foundhas a defect.V 52.005.23 JUL18 2014 should not be used. When installed and attempt is madeto print...
View ArticleRe: WorkCentre 3315 - Network Scan Not Found
The issue sounds like the PC stops sending the information to the MFP rather than the MFP dropping the PC.If the Printer was dropping the PC's it would drop all of them, not one. With that in mind I...
View ArticleRe: WorkCentre 3315 - Network Scan Not Found
Beware of the Spar version V52.005.2300 Jul 18 2014. I loaded it with the following results: I can now only print a pdf if I first activate wordperfect. The printing of pdf will last only a few...
View ArticleRe: WorkCentre 3315 - Network Scan Not Found
Would you kindly send me that latest version? The version has great problems.
View ArticleRe: WorkCentre 3315 - Network Scan Not Found
Are you sure your firmware was not this one dated July 2013 not 2014 and was 52.003.23.000 and not 52.005.23.00SPAR52.003.23.0002.50.02.231.00.334.02.01.03Pulled08/13...
View ArticleRe: WorkCentre 3315 - Network Scan Not Found
From the configuration report:Wc3315_V52.005.23.000 JUL-18-2014
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