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Re: WorkCentre 7970 will not delete recipient's email address automaticaaly after scanning.

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Hi CBS3,

Thank you for using the Support Forum. Yes you can set the machine to clear the To: cc: and bcc: fields.  Please follow these instructions. 

 

  1. From the computer, open a browser window.
  2. Enter the IP address of the printer in the Address field, and then press [Enter] on the keyboard. The CentreWare Internet Services window will be displayed.
  3. Click on the [Properties] tab.
  4. Enter the username and password in the fields provided, and then click on the [Login] button.

    NOTE: The default user name is "admin" (case sensitive) an the default password is "1111".

  5. Click on the [Services] link to expand the list of options.
  6. Click on the [E-mail] link.
  7. Click on [Setup]. The E-mail Setup window will be displayed.
  8. Click the Security tab. The Security window will be displayed.
  9. In the  User Policies section click on the [Edit] button for the second section where you will see Clear "To:", "Cc:", and "Bcc:" fields after selecting the Start button.
  10. On the Edit screen select the [On] (Clear Information in Recipient List) radio button.  Turning this on will Clear "To:", "Cc:", and "Bcc:" fields after selecting the Start button.
  11. Click on the [Save] button. A "Properties have been successfully modified" message will be displayed.
  12. Click on the [OK] button.
  13. Click on the [Logout] link and logout of CWIS.
  14. Close the browser window.

If this does not get you the results you would like please consider contacting your support centre for further assistance.

 


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