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Re: Display Settings on Touch User Interface
Hi Luanne,Thank you for using the Support Forum. You should be able to delete them from the CentreWare Internet Services. Open CWIS for the machine. Select the Scan tab. On the left under the Display...
View ArticleRe: Display Settings on Touch User Interface
Actually I'm not referring to those templates. I'm attaching a picture of what I am talking about. They show on up on the touch display right on the printer. Under Properties, Services, WorkFlow...
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creating wireless standalone for workcentre 3325
Is it possible to setup the workcentre 3325 for standalone wireless printing...So a wireless device can connect to it and print if drivers are intalled on the device..
View ArticleWeb Submission Scan Icon gone
Have customer who scans from J75 scanner back to a folder on FFPS with ftp. When they open up IE to the IP address the web submission page used to have a scan button icon to get to the scanned files....
View ArticleUser cannot access mailbox after scanning
We have a Xerox 6204. One of our users cannot access her mailbox after scanning several documents. Its says that the selected mailbox is in use. No other user is accessing her mailbox and she had been...
View ArticleWorkcenter 3225 Address Book deleting
My company has about 20- 30 Workcenter 3225 deployed out. We've been getting calls over the last few months where the address book is gone. Not one or two listing but the whole think. We can put the...
View ArticleRe: creating wireless standalone for workcentre 3325
Hi kale,Thank you for using the Support Forum. Please take a look at the solution for setting up the wireless. If you need an app for your mobile devices please review our mobile app page. Please...
View ArticleRe: Xerox Phaser 3100 Scanner unable to be installed under Windows 8.1
Hi, Was there a resolution for this? I have Windows 8.1 X64 and the Companion suite for my operating system doesn't work (driver won't install, only the software installs, language is not in English,...
View ArticleWorkCentre 7520 - Scanning to e-mail issue for users logged in
Hello I am Sergio, I have a probelm with the scan to email with xerox 7520, we have an error message host name not verified. The SAG says: "Under Requested Host Name, type a unique name for your...
View ArticleRe: User cannot access mailbox after scanning
Hello jhoffmanCOB. If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Xerox 6204 Wide Format Printer. Alternatively, you can visit our Contact...
View ArticleRe: Workcenter 3225 Address Book deleting
Hi kknight,Thank you for using the Support Forum. Please make sure you have the newest firmware for the machine. Try updating one machine and see if that fixes the issue. If it does then you will...
View ArticleRe: Scanning to email - WorkCentre 5875 not adding "from" and "to" login name
Joe,The current system software I have is 072.190.004.09101. Is this the latest? Also what is connect key software and how does it interact with the WorkCentre 5875?
View ArticleRe: Scanning to email - WorkCentre 5875 not adding "from" and "to" login name
Connectkey is the family of printers as well as the software that runs them. The latest firmware is here and is version 072.091.145.5000 The firmware you are running should have looked identical to the...
View ArticleRe: SMB Scanning to an Isilon with the 41XX series
I'm having the same issue. Was anyone able to solve this?
View Articlewc 7855 fax key is grayed out, no config link in properties
Hello... MY WC 7855 fax key is grayed out. Logon to my WorkCenter 7855, and in the properties, there is no configuration link in the list. The other 3 fax options are there but the Embedded one....
View ArticleRe: WorkCentre 7520 - Scanning to e-mail issue for users logged in
Hi, Sergio! What have you tried so far?Disable DHCP and configure the printer to use a static ip? Best RegardsKimzi--------------------------------------------Please remember to select "Accept as...
View ArticleRe: SMB Scanning to an Isilon with the 41XX series
Hi, SMBproblems! 027-529 is usually a connectivity issue, check your settings, try to connect to the shared folder from another computer to see if that works etc.Also could it be that it's being...
View ArticleRe: wc 7855 fax key is grayed out, no config link in properties
Hi! Try setting it up through centreware.Have a look HERE. Best RegardsKimzi--------------------------------------------Please remember to select "Accept as Solution" for posts that helped you solve...
View ArticleRe: 9202 scans fail - remote directory lock failed
HiI've the same problem with CQ 9303, when i migrating on Win2012When I attempt to scan a folder called "CQ001.lck" and a file called "lockinfo.dat" are createdFW 061.180.221.14709Thanks
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