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Re: WC7845 scan to email-LDAP

Yup...service tech came and updated F/W. Next day we have more issues. WC7845 Scan/Copy NOT working. User Database error. Unable to edit user permission on either Machine WC7220 and WC7845.WC7220...

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Re: 8560 MFP scan undelete

Hi Dave,Thank you for using the Support Forum. Please take a look at the support site for your Phaser 8560 MFP.  If you are unable to find an answer there please consider contacting your support centre...

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Re: So stumped on scan to FTP

I have exactly the same issue. I use Xerox WC7535 to transfer scanned doc to FTP via Filezilla.Filezilla user (name: skaner) has full permissions and also this user has all permissions to directory in...

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C75 Scanning Document feeder will not feed

When customer attempts to Store to Folder and places document into feeder and selects green button, feeder will not feed, but does scan from the platen.  Any resolution this also happens when trying to...

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Re: Sending a Fax

Can you provide the exact message and code please?

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Re: 8560 MFP scan undelete

It's gone. Even if you took the drive out and hooked it up to a PC, it is not in a standard format for the PC to read (Possibly could with Linux, but not Windows) And even then the drive is Encrypted,...

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Re: WC7845 scan to email-LDAP

Doing a straight upgrade from that old of a firmware the tech should have upgraded to ck 071.xxxx .06000 then to ck 072.xxx .09100Or did a altboot system restore to factory and rebuild the...

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Urgent help xerox 3615 smtp and dns

Dear All , i configured the 3615 with ip that can access the internet and i used smtp.gmail.com as smtp server but i couldnt send emails from it, also the dns status still unknown (i tried to put...

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Re: Urgent help xerox 3615 smtp and dns

Hi you! We need more information about ur setup to be able to help you, I suggest you search the forums as this question has been asked several times before. Best...

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Re: Urgent help xerox 3615 smtp and dns

i followed the instructions in the forum but it did not solve my problem, please tell me the are the informations that you need???

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dns unknown

what is DNS Domain Name ? i tried workgroup.local but it still unknown

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Re: Urgent help xerox 3615 smtp and dns

Hi! Have a read through the google support page HERE, for the settings u will need.Also, have a look at THIS guide for your machine. Best RegardsKimzi--------------------------------------------Please...

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Xerox WorkCentre 7232 SMB scan to Win 8.1 problem

Hi,we have problem using SMB scan to a Win 8.1 shared folder. I have created in C: a shared folder, gving full access to it for Everyone user group, UserAccount and Administrators (we are working under...

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WC 5530 Scanning

Does the 5530 support SMB scanning? I looked all over the web interface and was unsuccessful. Am I looking in the wrong place? All I found was scan to folder on the hard drive and retrieve the doc on...

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Re: WC 5530 Scanning

Hi, Yes, if the machine have the Network Scanning option. Check on the webpage if you have Network Scanning in the Services tab.

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Re: dns unknown

Hi Akhalifah,Thank you for using the Support Forum. You do not mention which machine you are using but please take a look at this solution for setting up the DNS information.  THis solution is for the...

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.XST File

Setting up Network scanning on my Color 550 and everything works fine except I get an XST file for each scan.  Per a post elsewhere, I did disable logging but that has had no effect.  All suggestions...

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Re: .XST File

Hi, Check this post. It might help you.  

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Re: .XST File

I did run across that post, but it seems there is a lot I don't know.  Where is the XST file to edit?  Is there a template for each user that needs to scan?  There does not seem to be a facility to...

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Re: .XST File

There are two places you can disable the Save Job Log (.XST) in Repository.1- Scan tab - check "Templates"  - Report Options sectionThe save job log should be Disabled.2-Properties tab - Services -...

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