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Re: Can users create their own network-based scan folders

Hi DanJ,Thank you for using the Support Forum. If I am understanding your question you should be able to have the new employee create their template in the CentreWare Internet Services using the linked...

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Re: Workcentre 7345 Scan to folder on Macbook Pro in SMB protocol?

Hi mookie,Thank you for using the Support Forum.  Please take a look at this solution for setting up scanning and see if this will help.  If it does not help please search the online support pages for...

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Re: Help setting up Windows Fax and Scan for WorkCentre 7545???

Hi maseline_98,Thank you for using the Support Forum. Please take a look at the instruction for setting up server fax in the System Admin Guide for your machine.  The instructions begin on page 149....

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Re: Tiff Compression

tiff file is larger than the same image or document in other formats. but it maintains high quality. so In order to save disk space and quickly transmit TIFF images, we need to use  professional...

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Re: Scanned Documents Slow to Appear in User's Network Folder

Hello baronian. If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 7556. Alternatively, you can visit our Contact Us page for other...

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Re: Scanned Documents Slow to Appear in User's Network Folder

Hi baronian, The fact that the job is actually being delivered tells me the device is correctly configured.the speed the job is being delivered to th folder can be caused by several reasons, some of...

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Re: Workcentre 3325 SMB failed login to Server 2003 share

Just a quick update for anybody else who has this issue.  We submitted network packet captures to the Xerox Engineering team, one set from a Phaser 3300 that sneds SMB scans fine and the second set...

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Login failure Workcentre 5755 & 7545

Good Day Support, I have a customer that recently moved over to a hosted mail server, they have WorkCentre 7125's that are able to scan without any problems, the 5755's & 7545's however give a...

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Xerox Documate 4790 Black Borders...

We have a scanner that is putting a black border around the the back pages when we duplex scan. The front side of the page comes through just fine, but the back side of the page has the black border....

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Re: Login failure Workcentre 5755 & 7545

Hi Evensteven,Thank you for using the Support Forum. Please take a look at these solutions for the WorkCentre 5755 Login Failure  and these solutions for the WorkCentre 7545 Login Failure.  If none of...

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Re: Xerox Documate 4790 Black Borders...

Hello CjhGPM. If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: DocuMate 4790. Alternatively, you can visit our Contact Us page for other...

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5030 getting 10-101.

replaced registration and short paper path. didnt work. its the same kind of machine as the 5655. Its a timing issue and we can not seem to resolve it. paper falls short of the fuser.. it might...

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Fax Forward notification 5335

Hello all! We have just purchased a 5335 workcenter and I have a quick question. We have it set up in our main workroom away from the receptionist that handles all the faxes. Is it possible to set up...

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Error Setting up Scan Template

I have a DocuColor 252. When I log in as admin and try to make a new Scan template a page loads that says "Name" "Description" "Username" and then the following errors underneath it. I have tried from...

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Re: 5030 getting 10-101.

Hi djwhoo,Thank you for using the Support Forum. Please take a look at the solutions for the 10-101 fault code.  If these solutions do not help please consider contacting your support centre for...

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Re: Fax Forward notification 5335

Hi TUNA,Thank you for using the Support Forum. Please take a look at the fax forward to e-mail feature and see if this will solve your issue.  The instructions for setting up fax forward to email are...

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Re: Error Setting up Scan Template

Hi CGP,Thank you for using the Support Forum. I am not sure I have enough information to help but if you are using a DocuColor 252 with the Fiery and are using SMB please look at this solution and make...

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Re: Workcentre 3325 SMB failed login to Server 2003 share

Well this is a fine how-do-you-do! From the 3rd level engineering team (SPAR) CQ# Xerox00187319 has been DeclinedLog Number:        19031325Problem Summary:   WC 3325 fails to scan to server using...

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Re: Phaser 6180 MFP Scanner scan docs green

I have a similar problem that recently surfaced after a couple of years of trouble free service.  A little different than what you report, but still similar... Printing quality is unchanged... I've...

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Re: Workcentre 3325 SMB failed login to Server 2003 share

Hi RichM,Thank you for using the Support Forum. I am sorry that you did not find a resolution.  I suggest that you contact your Xerox Representative and see if there is a machine that can and will meet...

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