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Re: Workcentre 3325 SMB failed login to Server 2003 share

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Well this is a fine how-do-you-do!

 

From the 3rd level engineering team (SPAR)

 

CQ# Xerox00187319 has been Declined

Log Number:        19031325

Problem Summary:   WC 3325 fails to scan to server using NTLMv2 authentication

Product ID:        WC 3315/25 (Rhone)

 

Decline Rationale:

The device does not support NTLMv2 authentication. This request would need to be done as an Feature Enhancement Request  (FER) since the machine is working to specification.  If you would like to see this feature added in future products, please contact your Xerox customer representative to enter an Feature Enhancement Request  (FER) on your behalf.

 

Regards,

 

Faye Hanley

Technical SPAR Coordinator

 

Looks like we'll be sending back these two Phaser 3325 units for a full refund and buying a different brand altogether.

Good-bye Xerox.


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