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Workcentre 5335 Scan to Email with Office 365

We had Scan to Email working through a GoDaddy account, but we recently switched to Office 365 email and I cannot get it set up properly.  I've tried every setup configuration I could find online. POP...

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scanner 7740

I bought a decommissioned scanner 7740 but the application FreeFlow requires activation and the scanner is not able to scan without softwareHelp me get the activation data for it 

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Re: AltaLink C8045 Scan with separator page

Purchase Nuance eCopy

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Work Centre 6515 DNI Scanning returns askewed results

I just bought a Work Centre 6515 which is really great. The only thing disturbing is that scans are askew. They are tilted a few degrees to the right. (Maybe 3 - 5 degrees). While this is not really a...

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Show dialed fax number on Fax Confirmation

We just recieved a new Xerox, and we lost our fax numbers on the confirmation, and they are only showing the CSID. We had a nice rep figure it out with our old 5755 by supplying us with a feature code...

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Re: scanner 7740

It isn't free to use, so you would need to call Xerox and order a license

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Re: Workcentre 5335 Scan to Email with Office 365

Update your firmware to this release.Tick the box for SMTP AUTH. Confirm your DNS entries are valid   

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Re: Work Centre 6515 DNI Scanning returns askewed results

Honestly , I would return it. The only way for it to skew is for the paper to feed crooked through the ADF, which is why the scan on the platten works fineADF scan, paper moves, light stays...

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Re: Workcentre 5335 Scan to Email with Office 365

I downloaded that new firmware and changed the Login to SMTP AUTH.  Now the error is "027-504: Invalid SMTP server's response".  The DNS is set to Obtain Automatically and the Preferred DNS server...

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Re: Workcentre 5335 Scan to Email with Office 365

An invalid entry means it found the server but does not understand what the server stated back. Which means DNS has to be fine, else it would not have found the server that gave it the ability to make...

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Re: Workcentre 5335 Scan to Email with Office 365

Hi,You can try: Solutions 1:Mail Alerts Office365, error 027-504You are able to scan to email using his Office 365 account. However, mail alerts are using that same account, and are not being sent,...

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PRINT TO FAX

I used to be able to Print to Fax.  Simply by selecting Print in my document then using the Fax version of the Xerox 6505DN Driver.  Upon pressing print a window opened where I could enter the name and...

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Re: scanner 7740

unfortunately I do not speak English

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Re: scanner 7740

That doesn't change the support options at all. Since you tried posting in Russian, I would assume that is what you speak, in which case you simply call Xerox there. Ogorodnaya Sloboda, 5101000...

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Re: PRINT TO FAX

This just sounds like you hid the settings in the print window, other wise Pages is clearly the problem because when a feature works in every application except one, the application with the issue is...

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Re: Workcentre 5335 Scan to Email with Office 365

After updating the firmware I tried my gmail account again instead of Office 365, and this time it worked.  If I have free time I'll look through the settings again and try to get Office 365 working,...

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Re: scanning to email using office365 account

What do you mean by disable dual stack?

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Re: scanning to email using office365 account

Only a thing on VersaLink devices, so if you have one go to   And change it from Dual Stack to IPv4 

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Errors scanning with a Xerox Phaser 6180MFP-d

We have multiple Xerox Phaser 6180MFP-D printers in our business, and recently we've started to have issues when trying to scan. The printers are connected to our corporate network, and the printing...

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C8045 AltaLink Fax Activity Report

Good morning all,  I have a customer who prints out their fax activity report on the C8045 AltaLink.  What is the maximum amount of jobs the fax activity report will print out, and how far back in the...

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