Workcentre 5335 Scan to Email with Office 365
We had Scan to Email working through a GoDaddy account, but we recently switched to Office 365 email and I cannot get it set up properly. I've tried every setup configuration I could find online. POP...
View Articlescanner 7740
I bought a decommissioned scanner 7740 but the application FreeFlow requires activation and the scanner is not able to scan without softwareHelp me get the activation data for it
View ArticleWork Centre 6515 DNI Scanning returns askewed results
I just bought a Work Centre 6515 which is really great. The only thing disturbing is that scans are askew. They are tilted a few degrees to the right. (Maybe 3 - 5 degrees). While this is not really a...
View ArticleShow dialed fax number on Fax Confirmation
We just recieved a new Xerox, and we lost our fax numbers on the confirmation, and they are only showing the CSID. We had a nice rep figure it out with our old 5755 by supplying us with a feature code...
View ArticleRe: scanner 7740
It isn't free to use, so you would need to call Xerox and order a license
View ArticleRe: Workcentre 5335 Scan to Email with Office 365
Update your firmware to this release.Tick the box for SMTP AUTH. Confirm your DNS entries are valid
View ArticleRe: Work Centre 6515 DNI Scanning returns askewed results
Honestly , I would return it. The only way for it to skew is for the paper to feed crooked through the ADF, which is why the scan on the platten works fineADF scan, paper moves, light stays...
View ArticleRe: Workcentre 5335 Scan to Email with Office 365
I downloaded that new firmware and changed the Login to SMTP AUTH. Now the error is "027-504: Invalid SMTP server's response". The DNS is set to Obtain Automatically and the Preferred DNS server...
View ArticleRe: Workcentre 5335 Scan to Email with Office 365
An invalid entry means it found the server but does not understand what the server stated back. Which means DNS has to be fine, else it would not have found the server that gave it the ability to make...
View ArticleRe: Workcentre 5335 Scan to Email with Office 365
Hi,You can try: Solutions 1:Mail Alerts Office365, error 027-504You are able to scan to email using his Office 365 account. However, mail alerts are using that same account, and are not being sent,...
View ArticlePRINT TO FAX
I used to be able to Print to Fax. Simply by selecting Print in my document then using the Fax version of the Xerox 6505DN Driver. Upon pressing print a window opened where I could enter the name and...
View ArticleRe: scanner 7740
That doesn't change the support options at all. Since you tried posting in Russian, I would assume that is what you speak, in which case you simply call Xerox there. Ogorodnaya Sloboda, 5101000...
View ArticleRe: PRINT TO FAX
This just sounds like you hid the settings in the print window, other wise Pages is clearly the problem because when a feature works in every application except one, the application with the issue is...
View ArticleRe: Workcentre 5335 Scan to Email with Office 365
After updating the firmware I tried my gmail account again instead of Office 365, and this time it worked. If I have free time I'll look through the settings again and try to get Office 365 working,...
View ArticleRe: scanning to email using office365 account
Only a thing on VersaLink devices, so if you have one go to And change it from Dual Stack to IPv4
View ArticleErrors scanning with a Xerox Phaser 6180MFP-d
We have multiple Xerox Phaser 6180MFP-D printers in our business, and recently we've started to have issues when trying to scan. The printers are connected to our corporate network, and the printing...
View ArticleC8045 AltaLink Fax Activity Report
Good morning all, I have a customer who prints out their fax activity report on the C8045 AltaLink. What is the maximum amount of jobs the fax activity report will print out, and how far back in the...
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