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Re: Change DPI scan [Color C60]

Hello, Thanks for your reactivity.It's mandatory to create a template for this ? Personnaly, i scan without the template ... 

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Re: Change DPI scan [Color C60]

No you cannot. Workflow scan absolutely has a template, if you choose nothing on Workflow scan it is only because the Default template is already selected.Which is:CWIS > Properties > Services...

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Re: Change DPI scan [Color C60]

Hello Joe, Sorry for notbeingclear,this rarely happensusual.Isearch the default settings of a scanto e-mail.I can not find where itis configured,and thisisnoplace you havemefor the indicatedtime...

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Re: Change DPI scan [Color C60]

Email is changed at the copier and not on the web page. Log into the copier itself as the admin and go toMachine Status > Tools > System Settings > Scan/Fax Service Settings > Scan Defaults...

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Printed job deleted 5875

We have a Xerox WorkCentre 5875 PS, and when one user tries to print it does the following; It prints his jobs, but auto deletes are soon as the Xerox gets them.They show the job as "unknown" on the...

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Re: Printed job deleted 5875

It prints his jobs, but auto deletes are soon as the Xerox gets them.If it deletes it, it doesn't get printed, please explain what you meant here. They show the job as "unknown" on the Xerox, which is...

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Workcentre 7545 Workflow Scanning failing - no error

Everything working fine until a couple of weeks ago when the router was swapped out. Actually, there were no issues until 2-3 days AFTER the router installation and then workflow scanning stopped...

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Re: Workcentre 7545 Workflow Scanning failing - no error

Do a Wireshark trace of the scan and see where it goes. My stab-in-the-dark guess would be that the new Router has a different IP than the old one, so the gateway on the printer is now incorrect, or...

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xerox 5225 Scan Service

dears, i cant find the scan button (servuce) on the touch screen, however i had enabled the FTP and the SMB and email feature and it's now shown, any help here :), thanks in advance.

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Re: xerox 5225 Scan Service

for the 5225 , network scanning is a purchasble option if you dont see anyhting about network scanning, in your CWIS webbrowser , then you dont have the option to scan to folder doesnt mather if you...

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How to disable saving fax receiving log? WorkCentre 3550.

We have WorkCentre 3550 like fax receiving server. We have trouble with fax forwarding to smb server. We have two files in the folder:Files...

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Re: Printed job deleted 5875

"It prints his jobs, but auto deletes are soon as the Xerox gets them.If it deletes it, it doesn't get printed, please explain what you meant here."  The laptop can print the job, and the message comes...

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Re: xerox 5225 Scan Service

thanks for ur feedback, any help how i can purchase it now or it's not available any ?

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Xerox 6027 - Windows Print Dialog - Forgets paper settings

Hi,For some reason my print dialog forgets the 'Glossy' paper and I'm unable to print properly. It always goes back to plain when I press OK (even if I don't leave the dialog and hold my mouse on the...

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Re: Printed job deleted 5875

Nope, port is to his driver on his PC, not the printer 

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Re: Xerox 6027 - Windows Print Dialog - Forgets paper settings

Either you don't have rights to make changes or you are using a corrupted driver, or using Windows 10 Anniversary and a server installed driver. The answer in all 3 cases is to install a new driver and...

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Re: How to disable saving fax receiving log? WorkCentre 3550.

Hi AlexeyPThank you for using the Support Forum. Please take a look at the solution for configuring the fax report.  Disable the report and see if that works for you.  If the problem continues please...

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Workcentre 7545 workflow scanning using smartcard credentials

Hi, We use workflow scanning with a template repository on our Workcentre 7545s (using an SMB file location on Server 2012r2). The users all authenticate with a smartcard before printing or scanning....

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Re: xerox 5225 Scan Service

dont think its avaible anymore, rather old machine

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Re: Workcentre 7545 workflow scanning using smartcard credentials

no, smart card doesnt contain your NTFS password , and you need that to scan 

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