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Re: Printed job deleted 5875

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"It prints his jobs, but auto deletes are soon as the Xerox gets them.
If it deletes it, it doesn't get printed, please explain what you meant here."

 

 

The laptop can print the job, and the message comes up that says the job was printed. When I go to the Xerox no job is showing, when I look at the history of the Xerox it shows that an unknown print job was sent to it, and auto deleted as soon as the Xerox got it. 

 

 

"They show the job as "unknown" on the Xerox, which is his print jobs, but it auto deletes it.
Unknown happens due to the port, change it from RAW to LPR"

 

If I change the port, doesn't that affect all users, not just the one that is having the particular issue?

 

 


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