Everything working fine until a couple of weeks ago when the router was swapped out. Actually, there were no issues until 2-3 days AFTER the router installation and then workflow scanning stopped working. The cient called Xerox and they essentially said it was a firewall issue. It does seem logical since it is the only thing that changed (although it was not immediate and of course the router should not be stopping internal traffic). The new router purchases is an ASUS RT-AC5300. Pretty much a default installation... no special settings. I did try turning off the firewall and this did not resolve the issue. Fixed the time on it, as it was wrong. Toggled a couple of other advanced settings but nothing. Also, nothing in the router logs at all when a scan is sent.
When it fails there is no error. It appears to work and shows success on the printer... however, the scan never shows up. Checked permissions and the share (which is on an Windows 7 workstation) is accessible from anywhere. I have tried port 139 and 445 and the symtoms are the same.
I'm stumpped... any suggestions?
Thanks