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Re: 027-779 It attestation-fails by SMTP-A

Lately it has worked much better on most devices to use SMTP.gmail.com on port 587 with STARTTLS.Don't use port 465 (SSL) at all with Gmail, it is much better to use 587 (TLS) and specifically choose...

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Re: Please help with WorkCentre 7556 scanning setup

There can't be a WIA or TWAIN icon on the machine, that wouldn't be WIA or TWAIN at all, just scan to SMB/FTP.If either is setup right on the PC, a template will appear in Network Scanning as a...

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D95- Copy Code issues

I have 4-D95 copiers at my business and we are having issues with the accounting portion of the copier.  When staff print from their devices (OSX), we can see on the usage that it was from their...

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Re: D95- Copy Code issues

The job report takes it's info from the job submission and doesn't care about the accounting code.If it comes from an unknown user and doesn't know the Job name I would assume the port is either HP Jet...

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Re: D95- Copy Code issues

Sorry... I should have been more specific. I dont have any issues with people printing to the copier (I can see who printed and how many prints there were). I do have problems when they use their...

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Re: D95- Copy Code issues

you dont need to use the "job history" report when you have enabled "xerox standard accounting" on the webinterface, there is also a section "reports"download the XSA report (excel file), that will...

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Re: 027-779 It attestation-fails by SMTP-A

what the model numbers of the new hardware?we moved from 75xx to 78xx , 79xx, now 80xx ? :)

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Re: D95- Copy Code issues

Thanks Fabio! Yes, that shows me totals and copy codes/users, but I am interested in why on the Job History it does not show the entered in copy code/User ID from the machine.  Unless I go in and keep...

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Re: D95- Copy Code issues

yes, but a thats not why a job history is created for it can show the username in the prints, because its also in the spoolfileas for copy, its always as a generic account, not the XSA account if you...

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Re: Setting up scan to email CM305DF

Hello Sean.Thank you for using the forum.  I see no one has responded to your post.  I am in the US and would like to help but this is a Fuji Xerox product and we do not have one here that we can test...

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Re: Please help with WorkCentre 7556 scanning setup

Okay,  So I decided to start from scratch and did an Altboot Forced Upgrade overwriting the already up to date SPAR firmware.Re-enabled HTTPS and Recreated repositories and Templates also set Time...

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Re: Please help with WorkCentre 7556 scanning setup

Forgot to mention that I ensured to have the Network Lan cable disconnected from machine when I did the Altboot procedure. Kudos!!!!

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Re: D95- Copy Code issues

It looks like I am stuck until I look into a 3rd party to help me differentiate who is copying what... thanks for all your help.  On a sidenote, not logging copying usage per account is a poor design...

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Re: D95- Copy Code issues

if you create XSA accounts, for each user an account, then you can see how much each account has COPIED but as a i said before, not in the job history report, you need to export the XSA report

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WC 7530 HDD, Startup...question?

Just purchased workcentre 7530 government surplus.  HDD has been removed.  When starting it seems to be stuck in a loop.  No error messages, no way to print test copy. Question:  Is this due to no disk...

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Re: WC 7530 HDD, Startup...question?

yes, you need an hard disk, for the boot of the machine its not enough by placing a new harddisk, it needs to contain the parttions and the correct software i think if you install a new harddisk, you...

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Re: WC 7530 HDD, Startup...question?

thank you, I will not worry about the startup failure until HDD is replaced with one with software. If anyone can explain what the ALTBOOT procedure is, no luck searching yet. SOLVED:  Found ALTBOOT...

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Re: WC 7530 HDD, Startup...question?

here is an example :  http://forum.support.xerox.com/t5/Printing/xerox-7545-failed-to-get-to-ready-stage/td-p/175009 

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Re: Workcentre 6027 scan to PC not working

Hi laltobelli,Thank you for using the Support Forum. Please take a look at the solutions for scanning to a folder using USB.  If these solutions do not help please consider contacting your support...

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Fax Forward Subject Line

We have a WorkCentre 5865, and I have set up the fax forward, but would like to have the incoming number added to the subject line. I have looked thru the System Admin Guide, no information available,...

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