Hello Sean.
Thank you for using the forum. I see no one has responded to your post. I am in the US and would like to help but this is a Fuji Xerox product and we do not have one here that we can test on.
I can see that you have already checked some sources. Did you have a chance to search the product Support Setup Network Scan to Server / Computer (SMB)? I'm not sure if this will help but it will get you to the areas in Support where you can search for other possible solutions.
My second recommendation would be to contact Fuji XeroxSupport at: 1 300 88 1163
or create an online support request Here
I am sorry that I am not able to help any further.