ColorQube 9301 Download fault log?
I am the admin in my office and have been dealing with our colorqube going down constantly. I am able to download a network log file, but is there a way to download the fault log? I asked the Xerox...
View ArticleXerox WorkCentre 6505 Pink Line
Our office scanner has begun leaving a pink line running from the top to the bottom of the document. This only appears when using the multi-page feed slot and not when placed directly on the glass. I...
View ArticleRe: XEROX 7225 scan to mail with gmail
dont use the ssl , connect to aspmx.l.google.com on port 25. you need to provide a Google username and password for authentication. Ensure that the username you use has cleared the CAPTCHA word...
View ArticleRe: Windows 8.1 No Longer Able to Scan Phaser 6180
All - my scanner works now. I had to change the settings in the Individual Directory. Previously:Login Name = TASHA-PC\TashaShare Name = TASHA-PC\ScannedDocs Currently:Login Name = TashaShare Name =...
View ArticleworkCentre 6605 system password
I have a Workcentre 6605N I'm unable to login on the web interface since we forgot the user name and password we setup when we installed the machine. Is there a way to reset the passord so we can...
View ArticleRe: Xerox WC 7830 smb problem
23400 already includes airprtint, you dont need to install is seperately
View ArticleRe: workCentre 6605 system password
Hi Miguel, This KB article should have the directions you need. **Please note, this will reset any network settings you have set on the device. Hope this helps. ~Tim
View ArticleRe: Xerox WorkCentre 6505 Pink Line
Hi sbrinkman, Please make sure you have followed the steps in this KB article. Pay particular attention to the strip of glass to the left of the main platen glass. If the lines still continue after...
View ArticleRe: Windows 8.1 No Longer Able to Scan Phaser 6180
This issue was addressed by Microsoft in a Windows 8.1/Server 2012 R2 Update Rollup released on November 16th, 2013. The number assigned was KB2887595. More information can be found here:...
View ArticleShow to and from on the fax transmittal page
I have a Workcentre 5150. Currently, on the fax transmittal page it does not show what number you sent that fax to, so a week or two later you may have forgotten. Is there a way to show both to and...
View ArticleRe: ColorQube 9301 Download fault log?
Hi mikemcguire,Thank you for using the Support Forum. I do not see a way to download a fault log. Please consider contacting your support centre for further assistance they may know of a way to...
View ArticleWC3210 Scan to Mac
I just got this printer today and I am having problems scanning to my mac. I place the document, hit the scan button, select the scan to apps, then my documents, and it says "connecting"...this goes on...
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Re: Xerox ColorQube 8900 - Copy in black and white
I don't see the Copy option under the services.
View ArticleRe: WC3210 Scan to Mac
With a Macintosh scanning, you have to enable folder/file sharing on your computer.Follow this link to make sure you have done the steps to do this.
View ArticleRe: Show to and from on the fax transmittal page
Hello kiethmendez. If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 5150. Alternatively, you can visit our Contact Us page for...
View ArticleXerox 7530 Workflow Scanning
Hey all, For the life of me I can't seem to get the Workflow scanning to work correctly. I keep getting Incorrect user/pass error no matter which folder/useraccount/etc combination I use. I know the...
View ArticleRe: Xerox 7530 Workflow Scanning
Hi, please check your current software level on the machine. To check what version you have currently you need to be on the copiers webpage and select “Properties” tab.Then on the left select General...
View Articlefax email confirmation report
hi, in the new global driver released in december there is a new option in driver : fax email confirmation report : installed yes/no but what machines do support that feature? thnx in advance
View ArticleWorkCentre 7525 keeps losing fax capability
We have a WorkCentre 7525 in our office which is connected to a network. Our IT department has some ability to update versions or templates remotely, but there's been a recurring issue with the fax. UI...
View ArticleRe: Xerox ColorQube 8900 - Copy in black and white
The copy option is available from the ConnectKey firmware upgrade.
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