Re: Start is not available
we have upgraded to the latest firmware as suggested.currently we are monitoring the machine.So you had this problem, and have because of that, updated the firmware, and since then, as far as you know,...
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Re: WorkCentre 7835 Scan / Email Workflow problems
For Office365, you may have firmware too old to do SHA-2 Encryption, so before proceeding, bring the firmware up to the latest and try again. Then, for the email setup assuming it still messes up....
View ArticleRe: WorkCentre 7835 Scan / Email Workflow problems
You are a legend! it worked! the settings were perfect in the printer interface, it was the shared drive that wasn't sharing the folder I chose!Thank you again!
View ArticleRe: Unable to setup Scan to email (Gmail) - Xerox WC7120
Hi,thanks so much, I didn't know that!Anyway, I am trying to setup the SMTP2GO service on the Xerox, but it looks like the printer doesn't accept the SMTP authentication. When I set the radio button on...
View ArticleRe: Unable to setup Scan to email (Gmail) - Xerox WC7120
Try another web browser. Most Xerox devices don't play well with Chrome.
View ArticleRe: Unable to setup Scan to email (Gmail) - Xerox WC7120
Hi,I was using Mozilla Firefox, I tried using Internet Explorer and everything went smooth. I can finally send emails!Thanks, I went crazy for the last month looking for a solutions and I finally found...
View ArticleRe: SCAN TO WSD
Hi Manu,Thank you for using the Support Forum. Please make sure you have the current firmware installed on your machine. Please consider contacting your local support centre to ask if there is a SPAR...
View ArticleRe: WC 3655X and WC 7845 Workflow fails login failure
Hi gkretsch,Thank you for using the Support Forum. Have you contacted your local support centre to ask about the availability of a SPAR firmware?
View ArticleRe: WC 3655X and WC 7845 Workflow fails login failure
Hello CherylO,Thank You for the reply. I was in contact with level 2 tech support- and they were using a 72 ver ironically same model and there scanning was fine. See here is the thing when the...
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Re: WC 3655X and WC 7845 Workflow fails login failure
Hi gkretsch. First up, these 2 devices are in what is called the Connectkey family. Connectkey devices do not have Windows Networking built into them, and what that means for you is, unless they are on...
View ArticleScan to e-mail
We recently update our exchnage to 2013. Since that change any mail sent is passing the the display name of the mail box. This is causing an issue with another application that is reading these emails....
View ArticleRe: WC 3655X and WC 7845 Workflow fails login failure
Thank You Joe !,Much appreciated, I am currently downloading the firmware you kindly posted and will return with results!
View ArticleRe: Scan to e-mail
Sorry, is there a Xerox device of some sort that is part of this equation? It sounds more like an issue with how the headers are done in Exchange and not related to a Xerox device since it is the...
View ArticleRe: WC 3655X and WC 7845 Workflow fails login failure
What version of SMB do our devices use? I have a 5030 that will not work and I believe its because it uses SMBv1 only and windows 10 supports SMBv2 Do you know if any of our devices support SMBv2? Have...
View ArticleRe: WC 3655X and WC 7845 Workflow fails login failure
The Connectlkey products all work right up to SMB3. I believe the 5030 does up to SMB2 (but I am not sure on SMB2.1). Here is how the version break down to different Windows versions. You can lower the...
View ArticleRe: WC 3655X and WC 7845 Workflow fails login failure
Hi Joe,Check to everything you suggested. Updated the firmware same result. The strange thing is when I created a new scan directory on the server, it worked? But why will it not scan t0o the existing...
View ArticleRe: WC 3655X and WC 7845 Workflow fails login failure
No idea, I would assume that the specific user was not added to the specific folder , but since I already showed that had to be done in the screenshots above, it can't be that. At this point nothing...
View ArticleRe: WC 3655X and WC 7845 Workflow fails login failure
Hi Joe,Thank you for taking the time to offer assistance and insight. I truly appreciate that. I have created another scan directory and works fine.Take care.
View ArticleWorkCentre 7120 - (027-779 Error)
Hi, I tried to configure a WC 7120 with these parameters: Client SMTP Server (173.203...)Port: 25No encryption neededSMTP Authentication: Client email and password.I got this error: 027-779 it...
View ArticleRe: WorkCentre 7120 - (027-779 Error)
i would start first with an firmware upgrade and test againlots of smtp issues are resolved http://www.support.xerox.com/support/_all-products/file-download/enus.html?contentId=115715
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