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WC 3550 loses "Scan to Network" names

When this happens, we have to go back to our PCs and and refresh our device in the Scan manager.  Is there a setting to stop the PC and Scanner from disconnecting from eachother?...

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Re: Xerox 3325 Scan to PC loses scan ID's

This isn't very helpful. I believe the majority of us typically check out the product manual/guides/knowldegebase when resolving issues. Furthermore, the guide doesn't troubleshoot this problem. I'm...

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Re: Scan to Destination for user address book entry fails

Hi Joe,Thanks for the reply. I just got back to that site and I tried what you suggested and I am still getting the 'Login failure, Check user password, and/or setups."I am using an Admin account on...

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Re: scan-email option has disappeared from main menu

Check Fabio's response to your duplicate post here

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Fax forwarding to Microsoft Office 365 for business sharepoint folder

Hello,           I have a client who just purchased a Worcentre 7845. They would like to forward there faxes to a folder(sharepoint) with in Office 365.   I'm not sure this can be done. They are a...

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Re: Scan to Destination for user address book entry fails

Call Xerox, get 2nd level support and provide them a wireshark trace of the attempted scan then. There are at this point no issues with scanning using SMB, FTP or SMTP with any known service on the...

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Re: Fax forwarding to Microsoft Office 365 for business sharepoint folder

Fax forward goes to an SMB share or an email address and nothing else. 

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Re: Scan to Destination for user address book entry fails

Hi Joe, I will do that .. I did notice that we are on firmware starting with 072 ( 072.010.165.14201 ).  Can you point me to a current version ?  Thanks  

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Re: Scan to Destination for user address book entry fails

Tool installer is here.We are currently updating the server so you may get 073.xxx.066.08210 (newest) or 073.xxx.xxx.03800 (older) due to website cacheing.Both work fine

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Re: No scanning option on Workcentre M24

Thank Mr, Fabio for your reply. For your information, all option in the port setting are enabled Our porbleme is the setting of the NVM 840-014 from 0 to 1.  See below for more details    Thanks for...

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Re: No scanning option on Workcentre M24

thats not a 7132 device like in topicsorry , dont know the m24 :)

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Re: WorkCentre 3655X using OpenLDAP

Thanks, the ROOT DN was wrong. But, now the problem has changed, I cant access to User Mappings section. I will create other post for this. 

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Re: No scanning option on Workcentre M24

thanks mate

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I cant access to LDAP User Mapping section

Hi I have XEROX WorkCentre 3655X. I want configure tha LDAP connection, with a Zimbra Mail Server. Unexpectedly a sección of Web Panel become inaccessible. Connectivity->Configuration->LDAP...

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Re: scan-email option has disappeared from main menu

Fabio's response doesn't resolve our problem. So, we still waiting for any precious helps. Thanks

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Re: 7545 scanning issue to windows 10 smb

I have another update: we bought a new laptop identical to the client that has issue scanning. In this case the scan feature works as expected! Also in this case we have windows 10. So the issue is not...

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Re: I cant access to LDAP User Mapping section

Try this firmware update.

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Re: I cant access to LDAP User Mapping section

Excelent!! this update has resolved my problem. Thank you.

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Xerox 560 and Fiery

Hi all,I read in the docs that in with this equipment, network faxing is possible but the only help I recevied from the vendor is how to configure internet faxing: Not the sameAnyone know have a url to...

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Re: WorkCentre 7545 - seeking how to use thet document management fields in...

Hi jsheely,Thank you for using the Support Forum. Please take a look at the solution for changing the document file name.  If you do not find this soluiton helpful please consider contacting your...

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