Re: Error 016-772 on J75
I changed the values as your post indicated, but no luck. Any other suggestions?
View ArticleRe: Error 016-772 on J75
If the Fiery is an external, go to it, login to Windows and do this: Commands: Right click on command prompt, select "Run as Administrator"Click "Yes"CD E:go to efi\server\systemnethelperapp.exe...
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Re: Scan to Pc is more easy with my new batch file
Why does the video show the username as being "scanadmin" as opposed to "ScanAdmin"?
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Re: Error 016-772 on J75
Joe, I tried this: As you can see, I get a string of numbers and letters after typing "nethelperapp.exe, but adding -setengif_ics does not do anything.
View ArticleRe: Error 016-772 on J75
Please copy/paste the command into the command prompt.If it does not work, or works but does not resolve the issue then there is no more to be done.Call Xerox and have the Fiery reloaded.
View ArticleRe: Error 016-772 on J75
Joe, could not paste into command prompt. Commands kept coming back inoperable. I thank you for your effort and for sticking with me.
View Article7545: Scan to email constantly getting stuck, requires restarting copier
This has been an ongoing issue for a long time and I was hoping the firmware update from November 2014 would fix this. When can we expect an updated firmware that will resolve this? It is very...
View ArticleRe: Workflow scanning - Use space in file name
Thanks a lot! The issue is solved with the SPAR firmware. Now the space bar is available also for the workflow scanning section. Regards CLAUDIO
View ArticleRe: Centrally manage scan templates
I implemented (finally) the central Template Pool, as you suggested.I generated a first XST from a job log. The printer reads the XST and loads all the settings, but still one issue remains: I use a...
View ArticleEmail fails after 3 sends
We are having a strange problem.Error message 016-781Sending to the same user from the xerox machine it will successfully send emails 3 times but on the 4th one it fails with the 016-781 error. Then it...
View ArticleRe: 7545: Scan to email constantly getting stuck, requires restarting copier
There are a multitude of reasons it could happen. The most likely candidate is a spam filter server side. I will use Gmail as an example, but most are similar.If you set up with Gmail, then send 3 or...
View ArticleRe: 7545: Scan to email constantly getting stuck, requires restarting copier
This is duplicated here
View ArticleRe: 7545: Scan to email constantly getting stuck, requires restarting copier
I appreciate the response, and I understand that can be a problem in some situations. However, this has been a problem for us even when we are hosting our own email server and we are sending within...
View ArticleRe: Email fails after 3 sends
Have an exception added in the Exchange server for the account and IP of the printer to whitelist it from being checked by the spam filter. Look at it from the perspective of the Server. Someone is...
View ArticlePhaser 3635 scanning lock message, but lock is not locked
The User Interface panel displays the message "Scanner is locked. Unlock the scanner," with a Confirm button in the upper right corner. However, the scanner lock is in the unlocked position (not red)....
View ArticleRe: Phaser 3635 scanning lock message, but lock is not locked
Please also consult the solution for Unlocking the Scanner to make sure it is unlocked. You may also see the fault code 14-100.
View ArticleRe: Scan to Pc is more easy with my new batch file
its does not matter because its username
View ArticleDoubts of a newbie: How to scan continuously with a WorkCentre 5330?
Hi. I'm a personal assistant in an office. My boss recently bought the WorkCentre 5330, the problem is that neither of us have any idea how to operate this efficentily. I've come through reading the...
View ArticleRe: Doubts of a newbie: How to scan continuously with a WorkCentre 5330?
When in the scan to USB/Network scan options go to Layout > Book Scanning. There are multiple settings to choose from, if your not scanning a book just tell it to do one page only and for each pass...
View ArticleRe: WorkCentre 7545 workflow scanning remote directory lock failed server 2012
Had the same issues with a 7525 on version 061.121.220.65000; an upgrade of the firmware to 061.121.224.18803 cured the issue. Also made sure that on the Server 2012 R2 that ports 139 and 445 were...
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