The new software does seem to change a few things.
1. There was an out of memory popup on the screen during one of the scanning session tests of 50 sheets (it has 1gb memory installed)
2. The scans following the clearing of the popup menu seemed to go through fine, without complaint from the printer. However the scans were never processed by the autostore workflow.
The only solution appears to be resetting the printer after the memory error and which point all the previous jobs print out error sheets saying "job cancelled due to reset".
My question. Is there a setting that I can change on the xerox device to tell it to dump the failed scan so that future scans won't silently fail? Without the ability to see the logs that the printer has it is very hard for me to troubleshoot this issue.
I'd rather not have to educate all the people that work here on "restarting" the printer if they see a popup window mentioning memory issues.